Late check in on my rental caused me to be charged for extra day of rental had dropped off before 11 am was told me rental would be checked in however received calls asking when I was going to return truck after 1 pm ??? Wierd
Tom S
CARS
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duluth, MN 55803
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Customer Reviews
- 2.5 Average Customer Rating
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I was charged extra. The drop off location told U Haul that I dropped off the trailer a day later than I did. I have photos time stamped of when I dropped it off. The worker did not provide me any paperwork and just said "i was good to go". Clearly he was lying.
Stephen GVery odd location with barely any space for parking. This location shares a lot with a "used car" garage or something of that matter. Make more room for the U-hauls, please.
CHRISTOPHER LHave the vehicle at the location. Do not switch location of pick up after I am already there. Clean vehicle before giving to next person. If you have vehicle unavailable that was promised, you pick up from another U-Haul location and bring to customer.
david sI arrived at the location and had no instructions about how to access the keys to the truck. No lockbox code. I ended up calling the regional office and was provided instructions by a very helpful individual on the phone.
William V