This faggot overcharged me and charged me for insurance even though I said no twice on the app but then was forced to go inside the location where the guy decided to add it anyway. When I realized what he did I reached out to corporate and filed a complaint and then suddenly and magically before the complaints even reached his franchise I was suddenly being sent a bill for over $1,000 in Damages while simultaneously being charged for insurance so how does that work? How is it I pay for insurance and I pay for damages when neither existed or were needed and only after a complaint? After I called up there and got into a huge argument with him? This is fraud and if someone from corporate doesn't fix it then someone's going to go up there and beat the living hell out of this guy and U-Haul is going to be all in the fucking news because I am not the fucking one to play with which is why I filed the complaint in the first place because I knew if I went up there I was going to smack the shit out of this bitch but please try me
CHRISTOPHER K
B Line Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dumfries, VA 22026
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Customer Reviews
- 4.5 Average Customer Rating
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Convenient location. Clean vehicle. Well maintained
Jesse HLower the price per mile charge. Drivers seat was uncomfortable as it would not adjust all the way back.
JAMESDWAYNE TCan't thing of anything, You guys nailed it Thank You
JAMES BStart considering reimbursement for the time customers don’t use the rental and returning it early
Kendell Q