Just dropped off in lot. No interaction with employees.Andrew W.
Moving Truck Rental in Duncan, OK at Walls
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Duncan, OK 73533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very easy process of renting uhaul! Great experience overall.Jennifer W.
The man In Duncan was polite and helpful and knowledgeable. Very good experience.JOHN CHARLES R.
You had me scheduled to pick up at the other location and it would not let me pick up. Wasted 1 hour.Kyle T.
The U-Haul site would not find my location so I had to call and do it it over the phoneJustin M.
We're not open during posted open hours. They had no weekend hours. They did not answer phone calls during posted open hours. They could not provide any assistance or directions on returning the equipment.david G.
Daryll at Wall's Uhaul in Duncan, OK was the Best! He was super helpful...went above and beyond to help me determine what would be the best option for our moving needs. He had the keys ready when I arrived and all the paperwork ready for review. Such a wonderful help for this busy lady. Daryl made this process super pleasant!Tommy L.
Lot was empty so I dropped keys in the drop box. I did call the next day because I had left my padlock key on the truck keyring and the owner came right over and gave it to me. Good service!Don C.
Excellent servicegreg C.
It did not have good customer service and I had to go back twice to get my deposit cuz he didn't have time to check in the equipmentDavid N.
No one at rental for pickup at scheduled pickup time. Was unable to reach anyone about scheduled pickup. Called customer care who had trouble reaching someone. The light on trailer was not working and found this out when half way to our destination at night!!! HORRIBLE experiance!!!!!!!!!!!!!!Jennifer M.
The man at Walls was very professional and kind. I also would like to mention the good help I received from the other U-haul location on 1502 W Park Ave from a young lady. People like these two makes me not want to move out of Duncan, Oklahoma:)nannetta R.
Amazing experience, friendly knowledgeable professional staff that cared.Scott S.
I would recommend facility with a caution to the user. When renting the unit, I was told that any additional boxes at the delivery point would buy back boxes. Walls in Duncan said that that is not an option. They do not buy back boxes unused and have neve bought back unused boxes. Besides the tape, all packing supplies were unused and over half purchased boxes were returned. Walls said they would be glad to let me donate the supplies to them but would not buy anything back. Staff was very friendly otherwise.robert B.
Hard to find someone if you have a question.Richard B.
We called the location at 4:45 to see if they were open and they said, "Just kick it off". I wonder what would have happened if the trailer would have got stolen later!Joe N.
Since someone else returned the truck I cannot rate experience,gwen S.
Place was closed at 1pm on a Saturday.diane N.
Well first off our card wouldn't go thru then the total came out to 243 we paid 260 the guy tried to give us 7 dollars chance then I called him on it his response was well I don't have change so I had to go get it... Then even my reservation said carnegie and the idiot only gave us 41 miles do we had to pay outta pocket for the rest when we tried to call corporate I got called an ass and we tried to call back and we're told we was rude with the previous representative ... I would never recommend uh aul to any one never mind do business with you again y'all are a rip off and need to be shut down I going to excercise my right to free speech and every social media site I'm giving you the worse review possible in hopes of saving another family the bs we had to go thruJoshua D.
Improve customer serviceKaylee P.
Worst location I have ever been to damn sure won't be backJoshua D.
Second rental at this location. Both times they did a great job and very friendly. Equipment was in great shape.Jason J.
when i did the reservation, the site recommended 6 hours, however when i pick it up the employee told me that it was a 24 hrs. Not a big deal since it was the same price. It think it will be good if you get a discount for early return. I actually only used the equipment for 3 hours and still paid for the 24 hours.Marco T.
Truck has seen its day! Dash light came on at time of rental, they had to put in oil. Truck leaked, clothes, bedding , lot got wet! Wipers only worked on high. Front end need alignment.JOHN J.