Specifically told agent moving 900 miles and I sure I had good tires. Tire was flat in 100 miles. Aired it up and went to U-Haul on S I-35 in OKC that had full repair garage. They refused to swap out tire. I completed the move to Wisconsin adding air as needed. 15 hour drive straight through and could not wait for safe trip contractor. Bad on the initial pick up, bad on the refusal to repair trailer prior to resuming trip from OK to WI. Great service from crew in Baraboo.
Wayne S
Storage Ranch LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncan, OK 73533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I requested to return equipment to Lawton Oklahoma which is 24 minutes from our house. They did not put that in and ended up charging me $180 to take it back to the original Town 45 minutes from our house.
Joanie AWell the lady who assisted us was very nice but quite unprofessional with saying she hated her job and she had only been working there 3 months. I lived in Duncan for over 17 years I understand how easy it is to hate that town but when customers come in they don’t want to hear how bad the employee that’s assisting them hates their job. I worked customer service by phone for over 2 years and never once did I tell any of the customers that I hated my job especially when there’s so many out there needing jobs and easy ones like that one.
Tiffany GStart cleaning Uhaul to keep people from getting germs and getting sick.
Robin WAll good
Robin W