The guy at pick up had a horrible attitude. Due to the snow there wasn’t any spots that I could properly park the truck in. He made me move the huge truck from an out of the way location to a different location that was more in the way. This still wasn’t acceptable. I told him there was too much snow to park it in the new location he wanted me to park it in and he snatched the keys out of my hand said said “ugh I’ll just do it” and walked away. My husband ended up going back in once I was done to make sure we were good to go. He walked away to move the truck without saying I was good to go. This is also my first time renting a U-Haul so I’m not very familiar with the process of checking in. I didn’t realize you had to call before dropping off and he gave me attitude about not being in the system. Overall, his attitude was horrible.
KELSEY H
Town Center Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dunkirk, MD 20754
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fast and easy check out and check in.
Diane NDidn’t talk about taking pictures of the vehicle per U-Haul requirements. Not as professional as drop off location. Didn’t walk me to the truck. Didn’t provide any instructions.
David BExcellent customer service.
CHRISTOPHER DThe customer service was very unprofessional. The lady that answered the phone call that my spouse place told him to slow his row which was uncalled for and vey unprofessional.
Terry K