I requested a pick-up truck and was told it was not available. There were 2 pick-up trucks on the lot when I rented the u-haul. The same 2 pick-up trucks were there when I returned the truck the following day. I don't understand why they didn't want to rent one to me, other than the rate for a pick-up is $.59/mile and the truck they gave me was at $.99/mile.RAQUEL L.
Moving Truck Rental in El Paso, TX at U-Haul Moving & Storage at Paisano
El Paso, TX 79925
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in El Paso, TX 79925
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I reserved this uhaul 2 weeks early and when I arrived there was no blankets and no dolly available.Matthew H.
So convenient and friendly staffMartha D.
Great customer service very professionalROGELIO P.
Trailer was very dirty.FRANCISCO J H.
The truck was EXTREMELY dirty and gross: the cup holders had sticky stuff all over them. The steering wheel and controls I ended up wiping with some Lysol wipes and so much dirt came off them. Normally this would be subpar, but during a global pandemic it's just careless and dangerous. I have driven uhaul trucks before and this was the first one that was absolutely disgusting.Ryan B.
Recommended movers were excellentJIMMY N.
Great service!CHERYL ANN R.
It was obvious the truck was not cleaned especially when businesses are taking time implement sanitation for COVID. The representative appeared bothered. Nothing I could do about it because I needed a truck at that time, but I won't be back to that location and I will not recommend it.SALALA M.
Make sure they just clean on the inside in the back of the truck and sanitize down very welljacqueline H.
Sergio was great friendly and positive Thank you.Jimmy S.
Stay the course. During the past few years, we've utilized three or four of your rentals. We always received outstanding customer service, and the equipment has always been clean and well maintained.Robert O.
Great service. ThanksMARK H.
Great all around.GUILLERMO E.
Arrived 20 minutes before closing and was properly hooked up to the Auto Transport within 15 minutes. Moving team answered any follow up questions I had and on my way. Mileage was never discussed for as long as i held my reservation so it came as a surprise to pay extra miles when checking in. Insurance was offered but declined but still added in.Bob B.
Fast and very professionalJesus L.
Great customer service. Friendly and helpful.Diane N.
Nothing. All good.Timothy D.
I reserved a 6x12 trailer to my mother from El Paso to Crowley, TX, 8 hrs away. I flew in from California to Dallas, picked up a truck and help and drove to El Paso. At no time did anyone call me to tell me that they did not have my trailer. When I made my reservation it was available. I arrived to be told they did not have it and no one in El Paso had one. I had to take a 5x8 and not all my mothers belongings fit. Now I will have to make another drive, 8hrs each way to get the rest of her things. Completely disappointed!Victoria V.
Friendly staff. Great help and professionalARTHUR S.
Great Customer Service ... I had a reservation.. young lady and gentlemen... were very nice got me going right away picking up rental and also when returning back rental. ðŸ‘ðŸ»Hector C.
Guy was nice, service was promptCody B.
Absolutely great customer service and support!jason H.
Was over charged 1400 dallors cause I was given bad information from U-Haul manager in midland so waiting for that to be returned to my accountRichard S.
Great job! Thank you.Jeffrey N.