I turned my rental in the same day it was rented. I had nothing but trouble with the person behind the counter over him not having the drop off in his records. I was told there would be no problem dropping it off early. I received an email on 10/31 letting me know that I was out of contract to call U-Haul. I called to find out that my rental was reported as not dropped off. From the start to the end I had nothing but trouble with the rental process. The truck was the only thing that went trouble free.
Linda B
Safal Discount Tobacco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oklahoma City, OK 73132
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How U-Haul Reviews WorkNo NEVER Again
Phillip FNo one knew about the promotion I was offered for being willing to even pick up the vehicle at that location so I don't know if I even will get it. My billing will tell
Patricia AI was charged for and rented two flat Dollie’s and they weren’t in there. So I had to take more time and go buy those things. Why is that so hard you charge the customer for every little thing yet you don’t to the job correctly. I have used Uhaul for years and this is a reoccurring issue.
Taylor SNotepad for registration had problems. Picking up the truck took twenty minutes. Check engine light was on when I first picked it up, but went off later. Gas was low. However truck was clean and ran well. The attendant was pleasant and apologetic about the slow check-in process and the many problems with the notepad.
Rhonda H