The salesperson at the counter was extremely slow checking people in and out. She did not seem to want to help or answer questions when asked. I would recommend this location to anyone.
Moving Truck Rental in East Flatbush, NY at U-Haul at Flatbush
Moving to or from East Flatbush, NY 11234? Get FREE truck rental rate quotes at U-Haul at Flatbush.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Flatbush
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from East Flatbush, NY.
Cargo vans and pickup truck rentals in East Flatbush, NY
U-Haul cargo van rentals and pickup trucks in East Flatbush, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in East Flatbush, NY 11234. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
front desk staff was rude and unhelpful. company â€œpolicyâ€ says that they need to see your phone ring in front of them, signal is bad in the building. I had to figure out check out while being ignored by the rest of staff. piss poor location, people, and service.
The key won't turn in the ignition, signaled uhaul staff prior to take the vehicle, but the money matters the most to them, not customer satisfaction. I lost my ezpass and my credit card inside the truck prior to retun it due to that incident. I was told a manager was gonna call me, that was a lied, they just wanted to get rid of me. No customer service at all, the staff don't take care of customers, it's like they just here to get paid, not to do a job.
My only complaint is....when I tried pulling in to the return section a working was standing soeak to someone and totally ignored we blowi g them to get out the way....I found that very disrespectful.
Waiting time is to long the worst. The break of to noisy. Need improvement all around. Little courtesy.
Thank you for the cooperation of my needs.
Exceptional equipment and customer service...professional employees, fast and reliable overall service. No complaints at all.
I wish i could upload pictures. If it wasn't for the fact that that this location was a few blocks from my house. I would never go there. I strongly suggest that you do the same. Penske..enterprise..Ryder and so many more will Get my business before i deal with this headache ever again. By the way. That VIP OFFER is a joke. Never got it. Mr.Curtis Jenkins is a pro. But his staff needs a reboot.
The Customer Service Person at the Front Desk was Professional, Knowledgeable, and very Polite. I Recommend this Location wholeheartedly.
Continue the excellent customer service
The locking system for wheel straps cheep rusted junk ... One keep losing...trailer was very well made and employees at both locations VERY HELPFUL employee that first hooked up trailer made extra sure i was informed of trailer features
Continue providing great and exceptional employees who all possess exceptional customer service skills. No problems with pricing, equipment, pickup/return, etc.
SCAM..SCAM..SCAM. People please read the whole thing. It Will help you save money. You(Uhaul) can start off by stopping the SCAM. Why provide an online rental/pick-up method that does not work. Glitch Central. Thank God i went there during business hours and not at night like i was going too. I would have been locked out and stuck. SCAM! You(Uhaul) can start off by letting the customer know it is a 1 hour hold and not a reservation. SCAM! Once your hour is up call us..text us..email us. (You know like when you(Uhaul) want your truck back) Which thankfully would not have forced me to downgrade to from a 17ft to 10ft box. SCAM! Which ment more trips..more millage ...more gas and more payout for the hours if you have helpers. SCAM! You(Uhaul) can hire employees that rather work then flirt with each other and be a bit more on the professional and attentive side. You(Uhaul) can also Let the customer know that you will be charged for the drop off date also. SCAM! I requested an extra day during the time they were closed over the phone and was charged for the drop off day the next day. You(Uhaul) should also accommodate the customer who's online service was not working. Due to a glitch in your(Uhaul) system that Couldn't let me log in. SCAM! Even with the Uhaul customer care trying to help. Accommodate us the customer with a price reduction or free millage for things like this. Not a future next rental VIP service. In other word..yeah we did them dirty to service. Due to the fact that he or she had/has to now settle for a smaller truck. SCAM! All this during a pandemic..people losing jobs and apartments and you guys do this. Woooooow..Shame on Uhaul. SCAM..scam..SCAM!
I wanted the 10' truck. I was told it won't be available till 12:30 but the 15' is available for self pick up at 7:00am. I reserved it for 7am. When I got there nothing. After an hour an employee came and said, I don't know why they told you to do that because we don't do that anymore. I asked for her help and she said we don't open until 9, this was not 8am. I understand you don't open till 9 but the company you represent just made a mistake why don't you try and make it right. After another 20 minutes she told me to come in and I received the 7am pick up minutes to 9. Oh I also reserved a furniture dolly... no that wasn't available either. I WAS LATE for my meeting after and everything was just late. This is my first time renting with Uhaul and it doesn't make me ever want to return.
Quick service from friendly and efficient agent.
The workers must know how to operate the Apps. They were clueless.
The customer service experience was horrible except for Tanisha, who intervened and made the situation.
The staff was VERY unprofessional. A lack of professionalism. They called my daughter asked her if she knew Anthony and my daughter replies by saying yes. The staff then hung up the phone without saying thank you, thank you for verifying etc. I was standing there and then she called me, NEVER a said I will be dialing your number, I looked at my phone didn't recognize the number. I told me friend, I don't know who's calling me and the employee NEVER a said, that's me. I just happened to answer the call. Again she said nothing, I heard myself on speaker, she disconnected the call. The staff was processing our transaction with unfriendly tone and body language. I would go back only because its convenient! I hope that the staff recognized they are providing a service!
These reps took advantage.
Have more staff
Somehow meet expectations
Have hand-tucks / Dollys That is available !!!! Next TIME
The van was VERY smelly before I used it. There was a rag that may have contributed to that already in the van. If the cleaning fee is not mandatory I don't think it is fair for me to pay it.