nice service
ilia g
Cyprus Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Flatbush, NY 11234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Well to start I booked a truck and when I went to pick it up they tell me sorry, we have no trucks! WHAT???????? you can imagine my reaction. this move had to be done on the 2nd sooooo they said 2 costumers did not return the truck and that is why. NO penalties to them> I had to take a truck that was dirty and the lock on the back door was broken and on top of that had to buy some rope from u haul charged me 8 dollars and drive behind the truck the whole way to make sure it did not open up and all the stuff would be on the street. So needless to say that number 1 I will not rent from haul again nor recommend it to ANYBODY.These are my comments
Sandra KWorker at service station very helpful and friendly
THOMAS WThe customer service was horrible!
YVETTE W⸻ I had a terrible experience with your service. I originally went to the Kings Highway location and specifically asked in advance if trucks were available, since I was booking less than 48 hours out. I was told yes. However, when I arrived on time for my 11:30 a.m. appointment, I was informed there were no trucks available. I wasn’t the only one—several customers with reservations were also turned away. When I asked the representative why we weren’t given a courtesy call ahead of time, her response was rude and dismissive. Instead of taking accountability, she loudly claimed, “If they don’t bring the trucks back, how can I have one here for you?” completely missing the point and showing no concern for customer service. I was then sent to the Avenue U location. I called on the way there to confirm availability, and the staff member hung up on me. When I arrived, the experience was just as bad—he was rude, unhelpful, and very difficult to understand. Overall, the customer service was unacceptable at both locations. This was one of the worst rental experiences I’ve ever had. I will never use this service again and do not recommend it to anyone.
Dawn J