I will not be using U-Haul again. You people moved my truck from 1.5 to 8 miles away 2 hours before I was supposed to pick it up. I live in nyc so 8 miles is no joke. I had to call three times to get it changed to a location 3 miles away instead. But the person changing it failed to change to mobile access despite informing me the location was closed, so I had to call another couple of times to get someone to make it so I could actually pick up the truck. This ordeal took hours and so many unnecessary tears while I was already stressed trying to move.
Rose M
ENY Postal Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East New York, NY 11207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I got charged for insurance even though I repeatedly verbally requested not to be, and marked that I do not want coverage during the online reservation!!! The person at the counter was inefficient and hard to communicate with.
Douglas MNoting
ANDELL CVery nice n professional,,, very good service 👍🏻
ANA CI was over charged.
Penelope V