The person working was very confused and acted with no urgency when we had been there for 2 hours waiting to get our reserved van. Then upon drop off they tried to charge us for a cleaning fee when we showed photos that showed it was already dirty when we picked it up
Lucy G
AMG Retail I LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East New York, NY 11207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I reserved a 15ft truck and the day before, my reservation was changed to a 20ft truck and a different pick up time, with no warning or call. Then when I arrived to pick up the truck, it had been mistakenly given to someone else and so I had to take a 26ft truck. I did pay the original price I had booked for but luckily my bf knows how to drive a truck that big, otherwise I would’ve been without a truck.
Pedro MPésimo servicio y no tenían el truck que reserva un día anterior y para variar el vehículo que me dieron estaba dañado
simon mInside the Uhaul was very dirty should check the inside before renting it out
Carline JWhen I got there there was 10 people in line yelling at the front desk because nobody could get their uhauls. It was a mess. I finally got one an hour later and got registered and the keys weren’t there so he had to refund me and I got another one and it was a 20’ instead of a 10’ as I wanted, it was scary and insane to drive and couldn’t park anywhere. It was a mess and I’ll never go to this location again.
ERIK B