I had 24/7 mobile pickup, but when I tried check-in it said vehicle is not allotted yet. I called the location they said even if it is 24/7, you will have to come before 5:45 pm as they close at 5:45 however, online it was showing it is open till 6 pm. I had to remain in queue for nearly 30 mins and at 6 pm, he said ohh you need 15' that's too one way, I will need to take approval ( even though my reservation was confirmed already) the that person took another 30 mins... And he said he has changed my reservation and I don't have to look at mobile app. I asked him that what would be the new drop off location as the email I received had very small fonts and was unable to zoom as well. I said give me a print or location details to which he denied and again called the person from whom he had to take approval and that person was so rude over the phone and told me leave the vehicle don't pickup and leave from there.... And he was abusive.
VINAY S
Parkviewhills Car Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East York, ON M4B2S6
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Customer Reviews
- 2.5 Average Customer Rating
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I returned on time and got charged an extra day
PAUL RDrop off location owner billed me for 2 extra days, this location is a scam
Ian MStaff is friendly and efficient but vehicles are never clean here.
PAUL RThe place was great, but it was not the place I booked. I was called half way while driving from Ottawa to Toronto that my drop off location has changed. This is not acceptable as I had to make changes at my delivery location to accommodate this change.
Frank D