This was bad experience due to when I picked up the truck it was filthy there was soda spilled over the cup holders that was not cleaned. It was sticky and messy. Second thing was when my movers loaded my furniture the latch from the back did close. I had to tie a rope around the back latch so my furniture wouldn't fall out while transporting my items. When I returned the truck told the assistant all he said was that he would be letting the manager know. Mind you I had already paid $52 dollars just to rent the uhaul truck. I then had to wait on my charges thur my bank because when I rented the truck. I had to leave my bank card. They false advertise the $19.95 for rental saying they ran out of trucks and giving me an expensive one. I am very disappointed customer. I will never rent from you. I have pictures to show.
MARIA O
Move It Storage Jackson Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edinburg, TX 78541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was bad experience due to when I picked up the truck it was filthy there was soda spilled over the cup holders that was not cleaned. It was sticky and messy. Second thing was when my movers loaded my furniture the latch from the back did close. I had to tie a rope around the back latch so my furniture wouldn't fall out while transporting my items. When I returned the truck told the assistant all he said was that he would be letting the manager know. Mind you I had already paid $52 dollars just to rent the uhaul truck. I then had to wait on my charges thur my bank because when I rented the truck. I had to leave my bank card. They false advertise the $19.95 for rental saying they ran out of trucks and giving me an expensive one. I am very disappointed customer. I will never rent from you. I have pictures to show.
MARIA OEverything was great
Brandon JEnsure each truck has a ramp.
Ihinosen EIt was great
RICARDO G