The truck I rented had an issue with the lock. The location canceled that reservation and then moved to a new truck. When they did that, they added safe move insurance without my authorization. They also added bs fees like a cleaning charge. Will be filing a complaint, leaving a Google review and a BBB complaint.
ANDREW M
Ship USA Enterprises LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmond, OK 73012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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VERY FRIENDLY AND HELPFUL. GOES ABOVE AND BEYOND TO MAKE OUR MOVE GO SMOOTHLY.
NANCY PThe staff was excellent was very helpful. Made the process and the move real easy. Definitely will use this location again.
NANCY PGreat experience
RONALD JOne of the fastest and easiest rental experiences from this location. Very friendly, professional and helpful.
David W