The truck was leaking fuel and we had to take their worker to pickup the dolly that we booked and paid for but it was at their house. It took away 2.5 hours of our day dealing with change of the truck and picking up the dolly. Poor customer service, was told they dont do charity service when asking to compensate for the gas we put in the truck that was leaking fuel (it was almost empty when they gave it) all around a terrible experience dealing with management and the district manager that called back. We've been using uhaul rentals yearly (usually north 50st) to do garage and rental cleanup, first time I've used this location and will not return here again. Rethinking of renting from uhail in future, hiring people seems more of a seamless way to go without being insulted.
Yasin P
786 Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6N1M2
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Customer Reviews
- 3.5 Average Customer Rating
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Neville TThe staff was very accommodating and professional. The location was off a busy road which was nice to be able to get in and out with a big 26' truck.
JASON CA more welcoming reception would be appreciated.
Fiona BThanks For good service
Asjad M