The man that runs this location is an absolute asshole. He does not want to stand up from his desk, does not want to talk to anybody, and when we went to return the truck and I called him because the location was locked He picked up the phone and said “ I told you not to call me.” Upon picking up the vehicle, the app was not allowing us to pick up the vehicle so we were forced to use the counter where this guy refused to look up the reservation information and made us start from scratch. We asked to use the restroom due to a medical condition and he refused that also. Truck was in poor condition with very loose steering and brakes excessively worn Extremely dissatisfied with the service overall. Please do not hesitate to contact me for more information
CHRISTOPHER M
786 Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6N1M2
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Customer Reviews
- 3.5 Average Customer Rating
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Contacted by agent, given instructions about drop off, got confirmation of return, no disputes
Amanda KThe Uhaul truck was the right size for my parents move. However, the person at the front desk was not very friendly and he seemed pretty adamant about getting insurance from U-Haul.I hope his demeanour can change in the future because he might lose a lot of business in the future.
Gary MThis location has helped me a couple of times. Very courteous and helpful if I need to move times. Great organization guys
Kerry SThere were very nice very helpful
Patricia K