Helpful and courteous
Barbara F
Magic Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6V0M7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Provide the vehicle that was asked for. I requested a 9’ cargo van but one wasn’t available. Don’t promise if you can’t deliver. Had to accept an alternate truck covered in ice. Don’t rent a truck that has been sitting in freezing rain and not thawed out. Rear door was frozen shut so totally useless. Your staff could not open the door when I returned the vehicle. I was charged mileage to return a truck that couldn’t be loaded. Your employee said I should have checked the frozen door before leaving (my fault) when I requested a refund. Should I check the oil and tire pressure for you to? Hire staff that are reasonably fluent in English. Your front desk person had to FaceTime someone to explain what to do in Arabic. Not the best image that your customers want to see. I was moving to a new home and had to scramble to find another vehicle. There should be a full refund forthcoming.
Robert MStaff that I dealt wth was nice. The only thing I found it dificult is accessing the contract because it require you to download the app and and create a log in password.
Nestor PU-Haul took more money in my account that they were supposed to. WHY?????
Beatrice TCustomer rep was very quiet and not very communicative. Left me to determine what I should be doing. Did no physical walk around the van with me either at pick up or drop off.
Louis W