Took 1.5 hrs to pick the truck. Absolutely ridiculous
Michael L
Customer Reviews for Magic Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure the greeter can speak English, have the person who does the contract arrive close to the time set for pick up. Clean the damed truck
RONALD MGiven to me dirty and half empty. Returned with more fuel than half and then charged me for DROPS of coffee which I offered to wipe up with a wet nap. Waited over an hour while the owner went and grabbed parts for his side hustle. Complete joke of a service. Thanks for nothing and will definitely pass this along to all of my fellow delivery service operators
Matt PThe agent at the location tried to add insurance coverage. Then I asked him to remove it he lied to me and told me required to have to even tho I have my own insurance.
KEITH WI booked a 20 ft truck for 9am with cell phone pick-up. There was no key. Found out it was not prepared for mobile pick up. I didn't want o wait an hour for the place to open so was given a 26ft truck which was hard to drive. It would be nice to get exactly what you booked.
Dana SPlease look up my original drop off location. It was Tays Foods. I went there to drop off the truck. The clerk there had no idea what I was talking about. He said he knew nothing about uhaul! There was even another uhaul truck parked there. This was very close and convenient to my house. Now I had to scramble to where I had to drop off the truck. I went to another outlet, but they told me I couldn’t return the truck there because I would get a fee charged for wrong location. Extremely frustrating!
Greg JThey closed an hour early, so we had to do an after hours drop off. They didn't charge us for it though.
Christine S