The guy was on the phone the entire time. He kept leaving to go outside and pump gas and then he stoped dealing with me to take several other customers at the gas station. He handed me the keys, never showed me which truck was mine so I had to try two different trucks to get the right one. The transmission in the truck sounds like it’s about to die at any moment. On top of that, my drop off time got changed to an earlier time somehow and I got a call saying I needed to drop it off. I was just pulling up to house to unload the truck. Just not a good experience all around.
SAL L
BAAZ Fuel Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commack, NY 11725
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Customer Reviews
- 4.0 Average Customer Rating
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Overcharged because the store owner waited 4 hours to check in my trailer. Then I got charged a late fee even though I dropped it off 3 hours early
William Sfix the age and mileage of this truck...143k and tranny stinks and shifts scarily
John NHave better employees who have respect to the customer and dont try to rob you for more money and curse you out and tell you to leave property..I had to call the cops to get this issued resolved..never will use this company or location ever again
Anthony KStay away. Trust me.
Joseph C