I have no problems with this location. The overall experience renting a uhaul was horrible. I had RESERVED a 26' uhaul at Chicago street in Geneseo, IL for Thursday the 24th. I got a call the morning of the 23rd saying that the closest location was in Mt Carrol IL (over 1 hour away). The lady told me that I would have to pay for the gas, even though I was having to drive the extra distance bc they didn't have one near me. She told me that she would look into it and call me back. She called me back that afternoon and told me that there was nothing she could do. I asked to speak to a supervisor and she put one on the phone. The supervisor said that she would take $30 off for the added gas expense and that she would call and make sure I could pick up the truck that night after hours from the Mt carrol location. When I noticed that evening that it didn't say I was picking up in Mt Carroll, I called back. They said that something was wrong in the reservation and they put me on hold while they called the location. She then told me that they weren't picking up and that there was nothing they could do. I just needed to go to my Carroll between 12 pm and 3 pm on Thursday. I showed up at Mt Carrol at 12:20 pm on Thursday and the door was locked and no one would answer the door. I called uhaul again and they said they were over Iowa but would try. He gave me the local regional reps number. I called him and left a message. As we were waiting, I called uhaul again and he said that the closest location with a 26' uhaul was Elizabethtown. We explained that this was 7 hours away and asked if he meant Elizabeth. He said no. He then said that there was a 20' in Savanna that we could pick up and he would give us $50 off and throw in a 6' trailer. We got to Savanna and the gentleman there called around and found us a 26' at Elizabeth. I'm not happy with this experience and want everyone to know about it. I don't understand why you make a reservation if they aren't going to have one available for you.
Moving Truck Rental in Elizabeth, IL at Vincent Earthmoving
Moving to or from Elizabeth, IL 61028? Get FREE truck rental rate quotes at Vincent Earthmoving.
Get FREE moving truck, pickup truck and cargo van rental quotes at Vincent Earthmoving
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Elizabeth, IL.
Cargo vans and pickup truck rentals in Elizabeth, IL
U-Haul cargo van rentals and pickup trucks in Elizabeth, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Elizabeth, IL 61028. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I incorrectly assumed the trailer I rented would be clean. To my surprise when I unloaded the bed mattresses, they were stained from filth on th floor of the trailer.
Pleasant and very friendly and helpful
I was satisfied with everything.
Service was excellent. Tammy and Bill did a great job. Very satisfied
Self online check out was not working.
Vincent Earthmoving accommodated my needs in a very professional manner, especially being on a weekend.Very helpful folks and friendly. I highly recommend them to anyone!
We dropped off the truck on a Saturday afternoon. It was closed but an employee that wasn't involved with the U-Haul part of the business was there and secured the truck key from us. He didn't, however, secure the appliance dolly and shipping blankets that were in the cargo area of the truck and although the door was down, it was unlocked and the possibility existed that they could be stolen. The employee was friendly but didn't check out the truck or its contents, so if those items had been stolen, all we had as evidence that they were returned was a photo we took.
Grimes greasy floor with dirt and leaves
Trailer had hole in roof and brakes were intermittently locking
Always a great experience with the folks at Vincent's Escavating/Uhaul
The staff went out of their way to make sure I had everything I needed for a safe trip and got me going as fast as possible!
We always have a great experience renting here. Not only is the trailer clean and in good condition, the cost is reasonable but the staff is knowledgeable and friendly!
Nothing it was perfect
Nice people to work with
Rental was seamless. Nothing to change!
Our experience was great. Easy, very good value, with super friendly and knowledgeable staff. Will definitely use this location again when the need arises.
Hot blonde in office
No comments. It was an "in & out - here's the keys Thank you" deal! The gentleman said we'd get an email and called it good. Thank You.
Great place best Uhaul place I've been in