The location was good, a little shy on parking, but very convenient with their drop box
JEFFREY G
The Off Season Fitness Academy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elizabethtown, KY 42701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Turned truck in at night. No lighting, very dark on a lonely stretch of Dixie Hwy. Drop box was not lighted. I had to pick the truck up at Crestwood, because there was not a truck available in Pendleton. KY area that day. I drove from Crestwood to Pendleton, KY, then to my destination in Elizabethtown, KY, and got charged for $60 of over milage. I disagree with the charge because the contract said unlimited milage. I wish to know how to appeal that charge.
Thomas TI dropped my vehicle off after hours in the drop box. The next morning I realized I couldn’t find my wallet and most likely left it in the U-Haul. I tried calling the location at noon, hours posted said they were open until 1pm, and nobody answered. I went to the location and the truck I dropped off was gone, but the building was locked. I contacted a nearby location (Radcliff KY) and they were very understanding and tried contacting the store and the person supposed to be working and they couldn’t reach them either. I contacted the store the next business day and explained the situation and they said that the truck I dropped off looked clean so he just got the gas and mileage and rented it yesterday morning and it was on it’s way to Florida. I asked if he could try to contact the new renters to see if my wallet was in the truck and he said he’d call me back. It’s been two days and I’ve heard nothing. He was very dismissive and overall gave the impression that it wasn’t his problem.
Kaitlin C