When I arrived all he had was my name. I gave all info online and it looked as if none of my reservation carried over.
KEVIN M
Hartland Liquidation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elizabethtown, KY 42701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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For me the drop off location had to be corrected at the target destination. I was never asked at the point of rental and it was assumed I was going to return it to the place of origin
BOBBY CThe cab floor was dirty. The tires were not properly pressurized. Returned at 4:30pm to be checked out only to be met with an empty office. Called the office number. The person in the phone told me he was picking up his vehicle and I could just put the keys in the orange box. I told this person that if I did that then I would be charged an additional $20. He said that they would check it in on time. The other option being I use the app for the return. Since the low tire pressure warning was up I did not know how to switch to the odometer. He told me the button I needed to press. Since I did not want to pay the extra $20 even though being at the facility before closing, I used the app. Did not realize how much work I needed to do using the app. Wondering if I get an employee discount for doing his job for him when he should have been doing his job?
Shawn IFantastic customer service. Equipment in great working order. Service was great
TIMOTHY PFast courteous and efficient
SCOTT D