Just handed me the key and told me the truck was “out back”. When I asked about the pads, furniture dolly and hand cart he said “extras are not guaranteed”. Then made a call and told me I could drive 25 miles to get them. Found the truck blocked in by another truck. He needs to be dropped as a vendor.
James L
Hartland Liquidation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elizabethtown, KY 42701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Didn’t really see anyone. But worked out
JOHN CCalled several times (more than 10 times) and they would not answer.gps giving direction took us to wrong location. Hard to find.
Inacassidy sVery friendly and the process couldn't have been simpler.
Hunter GThe trailer size that I reserved was not in stock when I got to this location. They got on the phone trying to find another one at another location to no avail. I agreed, for the sake of my own time and sanity, to take a smaller trailer. Then, I had reserved 12 moving blankets and they had none on hand. I had to go to 2 other U-Haul dealers to get the moving blankets that I ordered. Overall, I wasted several hours that I did not have in light of packing a trailer and leaving out the very next morning. This rental should be refunded.
Daryl P