Moving Truck Rental in Elkins, WV at U-Haul Moving & Storage of Elkins

238 reviews

271 Valley Pointe Dr   Elkins, WV 26241

(304) 591-1086

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(304) 591-1086

271 Valley Pointe Dr
Elkins, WV 26241

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Wine Storage
Truck Rentals

One-Way and In-Town Local Rentals in Elkins, WV 26241

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Customer Reviews

Average Customer Rating

238 reviews

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Rating:
5.0

The staff at the Elkins store are very nice, friendly, and helpful

STEVEN JACK C. 
Rating:
1.0

I had already paid over $400 for a fifteen ft truck. After being guaranteed a truck I show up to pick up no truck. The guy gave me a ten foot truck and a trailer that I had to pay an extra 100 for. So I had to pay for the mistake U-Haul made. I normally go with budget and will be from now on even if I have to go hours out of my way to pick up what I need. I only needed the truck Sunday and dropped off Monday but the rental agreement said I rented it until Wednesday which was probably more money I didn't need to spend.

LONA S. 
Rating:
4.0

Have the 26 ft truck I had reserved instead of a 20 ft truck.Not happy with uhaul at all today.

SHAWN ROBERT V. 
Rating:
5.0

It was all good truck did wonderful. Everyone was very nice at you all treated me with the most respect possible.

TIMMIE RAY B. 
Rating:
5.0

Was supposed to have a large storage unit and the employee stated there was non and didn't know if he had anything I could use. Finally we agreed on a 10x10 unit, which worked just fine. Something that could be done better is communication between the call center and the location to ensure when a customer arrives at the location everything is in order moving is stressful enough.

Bertha G. 
Rating:
4.0

The Elkins facility was above average, but u-haul as a whole was one of the worst experiences I'd ever had. I didn't get the size truck I ordered over a month ago. Then, when I realized I wasn't going to make it in time to pick up the truck before they closed, I got online to try to move it to first thing in the morning, and then it wanted to give me an even smaller truck and raise my cost $130. I then called Customer Service, and after I was on hold for 20 mins, the person I spoke w/ couldn't help me. I was given the phone # for transportation. That person eventually helped me but couldn't figure out how to do the pickup after hours transaction, so he was finally about to get it for first thing the next morning with the same deal as I had previously. Overall, if there was another moving truck company in the area, I would have gone somewhere else.

Bonnie S. 
Rating:
5.0

Veterans discount

THOMAS GRAY W. 
Rating:
5.0

No complaint from me. The rental was easy and return was easy. Just keep doing what you do. Thanks

RICHARD ERIC W. 
Rating:
5.0

Great service , employees are wonderful!!!

MICHELE RENEE H. 
Rating:
5.0

This location is always friendly and goes out of its way to help me. I rent equipment several times a month. I wish they could keep a car hauler for local use. If they don't have it. They find it for me.

DANIEL CHRISTOPH R. 
Rating:
5.0

Simplifying the after-hours return.

COREY JAMES R. 
Rating:
5.0

Just fix your credit card machine. The employee had to swipe my card. But, just want to point out the employee that helped me was so very helpful.

KELLY LYNN C. 
Rating:
5.0

Fast friendly and always helpful. We use them several times a month.

RALPH NELSON H. 
Rating:
4.0

Friendly goes a long way. While the employee was friendly, it was a basic kind of friendly. Step it up a little!!

David H. 
Rating:
5.0

Jimmy and his team do a phenomenal job!

Christopher Ii J. 
Rating:
5.0

Jimmy and crew are awesome! Always willing to the extra mile to support!

Christopher J. 
Rating:
5.0

Super friendly staff and an overall great experience!

BRANDON LEE S. 
Rating:
5.0

Man came out. Helped unhook dolly. Said you were all done. Took five minutes and I was gone. That is how it is supposed to be done.

David M. 
Rating:
5.0

Very nice and fast check-in

Andrew D. 
Rating:
5.0

Friendly, helped me with getting some boxes and let me know the different drop off options and let me know of a cheaper drop off point of I wanted to take advantage of it

HARRY LEROY JR J. 
Rating:
1.0

We were charged return gas fill-up of $37.10 for 81.1 miles @ $3.50/gal. for 10.6/gal. That equates to 7.65mpg. for the U-Uhaul fill-up. We refilled & returned the rental w/ $6.09 worth of gas @ $1.84/gal. from Colonial Court receipt #554859 dated 11/3/20. According to the gas gage on the return/charge receipt, we didn"t receive any gas credits. Also we were charged for 2 days rental & returned the truck @ 3:43pm the first day, 48minutes passed the 3:04pm pick up time on 11/2/20 Contract #20216630. I dispute the gas overcharges and the 2nd day rental charge. Not happy with U-Haul service. Phil Cupp, Owner Cupps Furniture 11/5/20.

FRANKLIN DOUGLAS P. 
Rating:
5.0

Great Communication!!!

John S. 
Rating:
5.0

Excelent, as usual! Great staff, great service.

JOAOMANUEL G. 
Rating:
3.0

Need to do a much better job cleaning and stocking the bathrooms in the storage area, especially since we have a pandemic on our hands!

David H. 
Rating:
5.0

The previous customer didn't clean the truck, and this one I rented is pretty beat up and in bad shape, yet, the staff at this location is nothing short of AMAZING! --- They will make things right for the client each time! The Lady I dealt with today made sure I walked away with a smile and a happy client! Thank you! You made my day! Not the first time I go to this location, and won't be the last! In fact, I won't go anywhere else! People make ALL the difference! You have a customer that will return each and every time a truck is needed! Thumbs up! TEN STARS!

JOAOMANUEL G. 
No reviews have been submitted for this location.

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