I had a great experience with the haul. Loved that it could all be done online. One thing i wish was improved is for us 5'4" is a tilt steering wheel OR the seat be able to rise up. I could reach the pedals just fine but my vision was impaired slightly by the steering wheel. A tilt steering wheel would of been wonderful. But all in all a great experience. Thank you U Haul!!
Moving Truck Rental in Elkins, WV at U-Haul Moving & Storage of Elkins
Moving to or from Elkins, WV 26241? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Elkins.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Elkins
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Elkins, WV.
Cargo vans and pickup truck rentals in Elkins, WV
U-Haul cargo van rentals and pickup trucks in Elkins, WV are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Elkins, WV 26241. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I rented the uhaul on a Saturday at around 3pm. I had planned on returning it on Monday which would have been a two day charge. I returned it around 5 or 6 on Sunday. I was not informed when I rented it that I needed to do self service return online. I have rented uhauls for years and have never done this so I didn't read the receipt. I get the receipt today and it showed two days charge. I called and explained that to Portia who is the manager and she told me because it was brought back after they closed and I did not self return it was a two day charge. She refused to make any kind of concession and was rude and I got rude back! Casey the guy that rented it to me was more interested in his cellphone when I walked in to rent it on Saturday just seemed like he didnt' want to be there. Then while he was helping me, he stopped when another customer came in and I had to wait when he had been helping me first. I don't believe this uhaul store represents Uhaul and it is NOT the experience that I have EVER had with uhaul in the past. However, I WILL NEVER DEAL WITH THIS ONE AND I WILL NOT RECOMMEND IT TO ANYONE. I was not informed that it had to be back before close on Sunday or Monday. I was told by Casey to park it in front of the store if I wanted to when I returned it. Had he explained it to me that it had to be back while open so a staff could check it in with my presence or that I had to go online, I would have however that was NOT expressed to me. In the past, as recent as 3 months ago, I returned a uhaul at 10pm the next day and was NOT charged a two day rental. I would like to get a refund for the extra day that was charged to me. And Casey need to be trained to explain all of this to customers which he did not! As I mentioned I would have complied.
My experience was great!! Loved being able to do everything on line.
The girl working was very fast and efficient in and out everything went smooth.And those newer ford trucks are sweet.Just need to keep more 26 foot trucks in stock.
When I brought the truck back I reported to the clerk that I was disgusted by the leftover trash, filthy windows covered in bug guts and the lack of interior cleaning during Covid. She told me she would give me a discount and would make sure management knew about my issue. No discount was given and I will not recommend this uhaul site to my friends.
Keep doing what you're doing! It was a professional and smooth experience
They were awesome with answering all my questions and really nice they got me set up and out the door fast .
The braking system on the trailer had bolts that were loose and made the trailer sway back n forth I travel twice a month and will never use u haul again
One thing that could be changed, is the amount of automatic time for rental for multi state not charge fir 4 days. I could have dropped my uhaul off Monday night, I chose not to since I was being charged and the vehicle could be rented to someone else and making double off that rental. If I would have had transportation I wouldn't have returned it till Friday.
Awesome new location!!
Very easy to work with. Friendly service.
Get honest employees. I asked if the trucks were sanitized when they were brought back, and the employee told me yes. The truck I rented was dirty, as well as the dolly wasn't even strapped in. It was rolling all over as I pulled off. That was proof enough that the truck had not been cleaned. Also, I was not told that I had to pay for extra miles. Uhaul called me and said that the place I needed to pick the truck up wasn't available, but that I could pick it up for the same price at a certain location. They knew this would cause more miles, but never mentioned that I would be responsible for paying the difference. I ended up loosing a lot of my deposit because of this.
Lady was closing the store offer to go ahead return equipment or I could do it on the app. She was very friendly.
The after-hours return process didn't work. It's great in theory. I spent 20 minutes sitting in my truck trying to return the trailer. It needed location services, which I turned on, and then it kept booting me out. Extremely frustrating, because I felt like I HAD to check it back in before going home. Finally after 20 minutes I just gave up and hoped for the best. Great experience with the exception of after-hours check in.
Stick to the original price
Everything was great in my opinion. Accommodated me even though I had booked the same day (and 30 min before picking up). The only thing that was a miss was the lock I tried to buy wasn't in the system so was unable to sell to me. Other than that, a great experience.
Outstanding customer service. Place well equipped and the staff went out of their way to accommodate me.
Only complaint I have is I was supposed to get a month of storage free, and I'm still trying to receive this several weeks after the move!!!
I paid to have a uhaul picked up at 9am in Elkins wv and the manager of the store stood everyone up and did not meet us until 10. I was an hour and a half late moving to my home and didn't receive any help from movers due to being so late.
Was outside the whole time and the employee wasn't very friendly. I was charged additional amount that I don't think I should have been! I was not shown the details of the charges and had to keep asking for details that don't add up. I'm still not sure what the rental was!!!
Let customers know that the overhead door latch gets hung up if you don't have it in the open position when you raise the door.
I know you make a tons of green papers. Please fix your Wi-Fi so there's nothing wrong when they're processing our info. No clitching.
Both the pickup and dropoff representatives were courteous, efficient and knew their jobs well.
Everything was great and went perfectly.
My experience with this location has been beyond amazing. Courteous knowledgeable staff always goes the extra mile to help me. I am more than satisfied with my interactions at this location.