Instead of dropping off uhauls with a required quarter tank refill, it would be MUCH easier to return them with a full tank, like every car rental agency so you can load and go instead of refill, load and go or load, refill and go. I was just slightly under that quarter tank refill and got the $12 refill charge. Your policy on this matter is complete B.S. but if this is your way of squeezing extra $$$ out people, more power to you, I will not be using uhaul in the future for any moving needs, I will explore all the other options available.
James R
Long Gate Carroll Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellicott City, MD 21043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had 2 reservation. Then I went there for picking the truck 15' up. But they said no truck now so use 10' truck. If they send a notice about it then I understand. But They don't sorry about it and just said use other size truck. I can't understand. Anyway I don't want to use UHaul anymore. Because I can't not believe your promise.
YONG WVan I rented was dirty…but drove well and did what I needed it to do.
JODI BPick up was convenient but half the packing blankets I paid for were soaking wet. Also gave me bad advice that I could lock the keys in the truck at the drop off destination. That ended in an extra charge.
GREGORY HSo great, thanks!
Emma M