Truck had a low tire pressure alert. I would have expected that to be taken care of before renting it out.
Frank W
Long Gate Carroll Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellicott City, MD 21043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNot easy to find truck location and the app / check in process is good to have to prevent fraud but can also make an easy task become complicated.
Samantha RVehicle was clean and good. I liked CarPlay connect and smart systems helping with parking, reverse, etc. Customer service at this location was excellent. They were very prompt, friendly, informative and helpful.
Prem PAttendant couldn’t find vehicle in computer even though it was on his lot. Waited 45 mins while he tried to reach customer service. Finally figured out he didn’t scroll down the page enough to see the next listing. Waisted an hour of moving time and put everything behind.
Marie FThe rate charged was wrong. The attendant could not correct it. He could not print anything out for us and had us take a photo of his computer screen with our phone.
wendy r