Great location and very easy process. The guy was very friendly.
Brian H
Ridge Road Carroll Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellicott City, MD 21043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Unfortunately the drop off experience at this location was poor and I would not recommend this place should this customer exchange be considered acceptable. Though the van itself was in decent condition the customer service at check out was terrible. The individual at the drop off/window, was rude - his presentation gives an impression that the customer is bothering him, even by simply dropping off the van key. Additionally, the receipt I finally received this morning via email is actually inaccurate - 8:02pm is listed as the drop off time when in fact I returned to the location at 5:40pm; returned before the 10/22/25 6pm due date/time.
MARIA EThe driver seats and seat covers are really bad at this U-Haul centre. They need to be improved a lot for better driving conditions.
SAI Khad no problems picking up the vehicle
ROBERT FThe gentleman that we worked with was kind and courteous. He assured us that our truck was clean, saying he had cleaned it himself.
FRANCIS S