I guess that I didn't realize I had to use the app. When I went to drop off the truck, the person behind the register said I had to look at my contract to return the truck. My contract had nothing on it, then I realized it was in the app. I don't like to keep adding apps to my phone, but luckily this time I did. It will be deleted once I'm totally done with this rental. I was disappointed that I had to go back out and take a bunch of pictures and that the pick-up/drop off location didn't come out to look at the truck. It would be helpful to tell people what is needed when picking up and dropping off the truck. This was the first time I used the app and I was totally confused. Don't think I will do this again.
JUDITH P
AZ Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Enola, PA 17025
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Customer Reviews
- 4.0 Average Customer Rating
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The air conditioner system needs to be recharged. It was very warm in the cab. Everything else was okay.
DENNIS Nwe used a key drop..it was simple
JERAMIE BIt took over 30 minutes to get the truck. Not ready for prime time.
Rocco PA great experience. The owner of the location that we rented from was very friendly, helpful and knowledgeable. We will definitely use this location again!
KAREN W