We requested a 10ft truck a month in advanced. Then was called two days before and told our truck was given away and we had to take a 15ft. Then when we got to the location there was 5 parked 10ft trucks in the lot… which we were taking for a very long move and it ended up costing us $150 extra in gas due to it being so large. Even though we only had about 10 boxes total. Then when we got into our truck it was absolutely disgusting; it had not been cleaned. The previous driver had to have a dog because there was white fur all over the inside and dog food all over the place. Not only that but the window was so dirty we had to stop and get it cleaned because we couldn’t see out of it. Absolutely the worst experience we’ve had.
CHRISTIAN B
Higgins Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eugene, OR 97401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The self checkout was a horrible experience. The app was not user friendly and laggy. The process took 45 minutes to complete with all the photos having to be done twice when the page unexpectedly refreshed. The truck had obviously been damaged in an accident, making the driver door difficult to shut. The return process was slightly faster, but still required 8 different photos.
Taylor HEasy experiment Fast Easy
Aidan-Michael PVery easy and worked well!
Mia RHave more hand truck dollies in stock. Otherwise, the guys were friendly, helpful, and professional.
BUD I