I would like to be informed ahead of time if items I requested to rent from U-Haul are not available at the location I'm requesting from. I had requested two utility dollies and a queen sized mattress cover, but it wasn't until I was picking up everything that I learned the two dollies and mattress cover were not available. I was not charged for them, fortunately, but it did mean I had to find another location on the fly that did have those items available right away. Had I known these things were not available at this location, I would not have come here.
Andrew J
Higgins Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eugene, OR 97401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was dirty and it smelled badly. The attendant was uninterested and charged me for an item I did not select when I made the reservation.
Sanjay AThe location was convenient but I didn't realize there wouldn't be an office or person to speak to. I was able to pick up the vehicle but it took extra time because I had to do it on my phone myself.
Kenn PThe staff was actually there at drop off and kind but basically told me I had to figure it out on my phone to return the truck.
KRISTIN HTHE A/C DID NOT WORK AND THE TRANSMISSION SLIPPED WHEN DECELERATING
LORI P