Excellent customer service!! Esp considering the fact that the truck in rented had a hole drilled into the gas tank/ & i just so happened to swap it out when only one person was on shift + I was on a time crunch + every pump at the station was full & customers wanted to purchase items at the store!Ashley Z.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Eugene, OR 97401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have actual people available. Online processing leaves ALOT to be desired from my point of view.Brad Y.
The location was very convenient for our purposes and they were friendly. Unfortunately, although I asked for in person service, I was switched last minute to automated because they did not have a Uhaul rep at this site when we arrived to pick up the truck. The app didn't work and we had to call the 800 # 3 times before we finally were able to check out the truck and the people there, while friendly, could do nothing to help up. The pick up process took nearly an hour. When we came to drop it back off a Uhaul rep was there and it went very fast and smooth. Automated service doesn't make it easier for the consumer - it just helps the company save a buck!Christopher S.
They charged me for furniture rugs even though they auto added to my order. We didnt use them. Completely still packaged because no was there when i got the uhaul we held them. and still had to pAy 20$ What should of been 89$ was 145$ also due to charging me gas after i filled the tank! Horrible small location!Katie E.
Easy pick up and returnCaroline B.