The attendant had no record of my reservation and was unfamiliar with the reservation system. My reservation was canceled without my prior notification. I had to wait almost 45 minutes and place another reservation.
Maria R
Elite Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fall River, MA 02721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The gentleman who took in the truck was very helpful as I needed to locate the bus station and how to get there from the drop-off site. He, too, went out of his way to find the information and give me directions.l\ I gave the location a low mark and would not recommend it because there is no public restroom. People coming in from a long drive, as I did, may well need bathroom facilities on arrival. The lack of such is a big drawback.
James VThe lock box was open and had to go inside to find key. The sales person didn't know if he could give me the key and he had to call someone else. Long process and waiting.
John CPicking up the rental, took over an hour! no one explained that we had to download the app to open up a box that was screwed to a chain-link fence next to a dumpster!! Then I had to go inside and ask Aunt, who had to call their boss to figure out what the process was to pick up the vehicle. I was supposed to get a phone call from someone in U-Haul management to discuss what happened with my rental and no one called me!! Horrible service.
Andrew pParking lot was littered with garbage and furniture
Eileen M