The pickup location was okay, but the truck had a quarter tank of gas in it and the reservation was switched the day before the rental. I showed up at the original location to pick up my truck, and Uhaul had changed it without sending me a new email reservation. I was very frustrated. I called the area manager fpr Uhaul and he just argued with me about how it was my fault that I didn't t know the reservation had changed because he "tried to call me a few times". How hard is it to send an updated email?
Grethe G
Days Inn Farmer City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmer City, IL 61842
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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James was very accommodating once I was given his number. The location personnel didn't really know what to do. I believe it is a fairly new location and they have not gotten a lot of exposure.
Cody JThe app wouldn’t let me upload pictures. I couldn’t do it, and the guys there took a half hour to get my drivers license uploaded. The guys there weren’t much help and the office wasn’t air conditioned.
Kenney D