Moving Truck Rental in Fayetteville, NC at U-Haul Moving & Storage at Bragg Blvd

3115 reviews

5400 Bragg Blvd   Fayetteville, NC 28303

(910) 864-2797

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(910) 864-2797

5400 Bragg Blvd
Fayetteville, NC 28303

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Fayetteville, NC 28303

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

3115 reviews

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Rating:
3.0

Only recommend because it's the only location that actually seems to have any vehicles. Place was kinda dirty, truck was gross with fried chicken grease and crumbs, to the point I slipped and almost fell just getting in because the floor was slick. Service was slow and sort-of condescending (except the lady at the front desk, who was a breeze to work with). All in all, on-par with most places around Fayetteville.

ASA B. 
Rating:
3.0

Not over charge for mileage. It was no way to avoid going over the miles

SAVON K. 
Rating:
4.0

N/A

Rodney H. 
Rating:
2.0

Didn't have the equipment available that I originally had reserved and gave no guidance on the auto transport

KEVIN M. 
Rating:
1.0

I have lived in Fayetteville, North Carolina for 14 years, and through the years I have used the big location on Bragg BLVD. Today, we rented a truck for a few hours to get a couch from a friend. The lady at U-Haul was very nice and professional and told us our truck would be out front with the keys in it. The only truck out front was running and cold which was nice, but when I compared the numbers it was the wrong truck. I checked the cab to be sure my girlfriend hadn't left anything in there, I saw a book bag which was not familiar, but my girlfriend is moving here from Kentucky, and I am not familiar with all of her worldly possessions. When I looked in the bag I saw a gun and a laptop. I knew right away that this did not belong to her. When she came outside from asking about the correct truck I walked with her to the next lot to find the truck we were supposed to have, in the north Carolina heat and humidity…. We found the truck, but no keys….my girlfriend is disabled and can not walk far so I left her in the truck to run and get the keys. The lady met me outside with the keys so I ran back to start the truck. I pulled the truck around to the exit and got out to tell the lady that our air wasn't working in the truck and to tell her about the bag that had been left in the other truck - specifically mentioning the smell of weed and the gun inside the bag. She said she would tell her manager right away, and I saw another woman get the bag out of the truck as we were driving away. When we returned the truck, I inquired about the bag and asked if they had found the owner. The valet guy with dread locks chastised ME for opening the bag. Asking me several times for clarification of the situation, and told me that I should not have opened “personal property of another customer”. I said “really? That's how you want to handle this situation?” He said “Yes ma'am, you should not have opened someone else's bag.” I would like to know exactly how I should have handled this situation according to U-Haul company policies? This took place at the location on 5400 Bragg Blvd, Fayetteville, NC 28303, at almost 5pm. My Girlfriends name that was on the truck is Cynthia Smith. I am just wondering should I have stayed with the package and called the cops instead of alerting the staff? Honestly, it felt to me like the valet in dreads was mad because I thwarted his side hustle. He was very rude to me, and when my girlfriend confronted him for speaking to me that way, he yelled at her to “have a nice day!” he was angry and yelling. I am very disappointed in this location and I have a lot of business coming up with them as I am opening my own business in the area. Please advise me on the correct protocol for this type of situation going forward. Thank you for your time and attention in this matter, Andrea Walker, UP4DREA, INC.

CYNTHIA S. 
Rating:
1.0

Was provided larger truck than I needed and wasn't able to switch to one I originally requested and there were plenty available on lot

Duane P. 
Rating:
5.0

Absolutely!! Best place around! Love the staff and the facility had it all !

DANIEL D. 
Rating:
3.0

Missing/wrong equipment. Long and slow wait time inside.

Bethany H. 
Rating:
3.0

Well I went to the location in the morning and talk to the counterpart about my reservation that was a mixup as the weather was Saturday or Friday I was there on Friday morning I was told to return but even at four when I got there To pick up my rental there was a new person who was quite rude I did not appreciate her attitude and tone

Fred R. 
Rating:
1.0

Don't lie to the customer!!

MICHAEL V. 
Rating:
5.0

Not broke don't fix

vincent T. 
Rating:
5.0

I always used this location, Bragg Boulevard. All the sales associate have been wonderful. But unfortunately today, this evening, when I brought the u-haul back the associate who waited on me was not that pleasant. This was a bald head Caucasian guy. I have felt welcomed the past 3 years at this site, 5400 Bragg Boulevard. But this evening my encounter with this individual was not welcoming from him. I am so sorry I have to report this, but this individual could have been more inviting. I hope that I can still feel good in the future about coming back to this location. I have always enjoyed the experience here! I will drive across town just to come here.

GARY M. 
Rating:
5.0

Good service quick, check out and return

JOHN W. 
Rating:
2.0

Representative at this location had a bad attitude. Customer service unprofessional, and her attitude was unacceptable. I understand if you're about to close then there should be a sign on the door that says we close 15 to 30 minutes prior actual closing time and last customer will be seen at specified time. That wasn't the case and the slamming of ID card down hurrying and puffing made me upset and unacceptable.

Roger P. 
Rating:
3.0

I had reservations for another location but they didn't have the trailer. After 90 minutes on the phone customer service found a trailer at the Bragg location. I had made the original reservations 48hs in advance.

STEVEN B. 
Rating:
3.0

The drop off was overcrowded. There needs to be more designated space for vehicle return

Brittany C. 
Rating:
1.0

The U-Haul rep, Kimberly, was VERY rude! She said there were no trucks available without a reservation and that I could only rent a trailer but it was the way she said it that was completely uncalled for! Extremely unprofessional! When I went back an hour later, a different associate assisted me and was very professional and curtious. Although the truck I wanted wasn't available, he made sure I was able to rent a similar truck which allowed me to complete an extremely important task. As long as Kimberly works there, I will not return to that store!

DUSTIN W. 
Rating:
2.0

Don't switch someone's rental date or time specially the day before they move.

ALONSO M. 
Rating:
5.0

I originally had my reservation at Regency Furniture At Bargain Depot. I arrived and they didn't have a trailer for me and advised I can U-haul. I couldn't get anyone on the phone, suck on hold. I looked up the closest U-haul location and checked if they had a trailer available. They transferred my reservation and connected the trailer.

Seth B. 
Rating:
5.0

N/A

FRANKIE B. 
Rating:
5.0

Always good customer service from the crew, Butler, Redd, Kim, Walt and BB and the new young lady

Carvin B. 
Rating:
1.0

My Uhaul I rented was a size 26 and it ended up breaking down in the middle of traffic on Bragg blvd. Then I came to exchange it for another truck and I had to downsize but it was the same price. Once I brought the truck back the gas was literally off by a centimeter and they charged me $30 extra. They did not provide me the paperwork for the second Uhaul I got so I couldn't put the contract number in online when I was returning the Uhaul. Worst Uhaul place I ever been to. Should've expected it because it's on Bragg blvd but they were the only ones convenient at the time. People listen to me when I tell you don't go there!!! You'll thank me later.

ISAAC L. 
Rating:
3.0

engine light one gas gage broke tow feature stuck...awful

JANIECE F. 
Rating:
4.0

Consistent availability of equipment.

Jon B. 
Rating:
1.0

Location called the day before we were supposed to turn the rental van in to request that we turn it in on time because they had other people lined up to rent it. We went ahead and turned it in a day early, and was told that we owed an additional $7 because we went over on mileage. The only reason we went over on mileage was because U-Haul changed the drop off location to this store that is across town from the original drop off location. So much for doing them a favor and dropping it off early.

THOMAS W. 
No reviews have been submitted for this location.

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