My husband left his phone in the U-Haul.his cash app was used and tap to pay, resulting in a $200 loss. Theifs!!
COURTNEY E
New Fenton Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fenton, MO 63026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was supposed to drop off the trailer at a location close to me, however when I called I was told that they had too many at that location and I was forced to drive way out of my way, missing time at work, to drop off the trailer somewhere else. I did not appreciate that.
DONALD FUsed equipment for less than 8 hours term, was charged double for picking up 1 hour after original guess and dropping off 1 hour after original guess while still using the equip for less than 8 hours. "Safe Move" insurance plan is also shady as there is no breakdown of chargeable period. Contacted customer service after the fact and they opened a dispute and seemed dismissive after that point.
Christopher Mthis was not my requested location ... it was 25-minutes further away.
Thomas BWe rented the truck for 2 days of use, but only had it for 8 hours. We rented it around 3 pm on April 18th 2025 we were told if we brought the truck back the same day we would get a "deal". We returned the truck at 11:30pm the same day but were still charged for 2 days. We were told because we used the drop box after hours there was no way for us to get our money back and that we were basically screwed out of our money! Not to mention the inside of the cab was really muddy. Needless to say we are very unhappy with how this was handled! Being charged for 2 days when we only had the rental for 8 hours is unacceptable!!!!!!
JUSTIN N