I set up my rental online, and it said I would pay $35 after the fee for the insurance... which is probably a scam because my own insurance covers me driving rentals... But then I got the $50 invoice for the van I had for 40 minutes that was supposed to be $35. Hidden fees. I really hate hidden fees. What a rip off. I should have just used my own van and taken the seats out. Won't ever use again.
Kyle W
The Mower Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fishers, IN 46038
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy, prompt, clean!
COURTLAND MDrop off via the app was painless.
William Hgreat to have a place so close by van was perfect size
bill pFuel tank was not full when I picked up the vehicle. Although I can return the vehicle with the fuel amount as same as picked up, it would be very difficult to refill the right amount as the same level. It left me no choice but overfilled in order to avoid paying high price at return desk. I guess the overfill has surpassed the penalty high oil price at the counter. The feeling of knowingly been exploited is not good, especially the oil price is sky high at pump during war with Iran Customer service is poor. Although the attitude is not rude, but harsh. When I asked if someone can accompany me to locate the vehicle, the reply is "no, you will find yourself by matching the number on the key". I asked where can I find the number, the answer is "at bottom of the vehicle". It took me a while to locate the number at the side of driver seat. Does it cost the customer service to provide a little more/correct instruction? I rather been serviced by a robot than a stern faced being.
Zhiqin W