The gas gushed reading was not at 3/4 tank at best it was less than 1/2 tank ! The truck was great ran just fine . The trailer or vehicle carrier we were told by U-Haul corporate office and the agent at NAPA that my 2018 ford f150 would fit on it. But once we were ready to load it on the trailer, the back wheels were hanging off the back. So we ended up having to drive it back instead of hauling it . We sent photos of it to corporate office and never heard a reply. We were hauling it back for U-Haul because they asked us if we would with added incentives but it ended up costing us the incentive in gas to drive the truck back. We have used U-Haul for every move we BBB have made over 40 years 7 moves 2 multi states never a problem. Now we will need to rethink our loyalty.
dennis s
Napa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Floresville, TX 78114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Great customer service.
Jason EKnowledgeable and friendly.
SHERYL PConsider lowering the price of the rental fee on your trucks if possible. More people would be able to afford the usage of them.
GLORIA GNone
michael r