It took an extended amount of time, unfortunately, to complete the rental, due to having one associate tending to the U-Haul customers and to the walk in customers for their party supply and rental business. The 5' x 8' trailer was not hook up ready. I was intimately involved with troubleshooting the electrical lighting system (sealed signal lamp burned out) .GERALD K.
Moving Truck Rental in Forest Lake, MN at Ruddys Rental Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Forest Lake, MN 55025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I seen nothing that needed improvement.Stacy B.
Our truck was an hour late. although it was the previous user that was the cause of our delay. Ruddys Rental didn't contact them when the truck should have been there by 9am for our pick up. They waited to contact them until we showed up.Kate S.
Customer service was excellent and the lady was very nice and thorough! I wish there was a plan implemented in place where there are 2 lines, one for reservation and one for non. Got there and there were a line of at least 5-6 people. Reservations should be taken care of 1st then when reservation line is done, both can tackle non reservations. It will make the line go a lot faster.Jason Y.
I experienced prompt, knowledgeable, and courtious service on the two phone calls prior to picking up the 15 foot truck. The truck was staged and full of gas the morning I picked it up. The pick up transaction was fast and easy. They saw me drive up, and met me outside at drop off. Final inspection and payment was again fast and easy. The whole experience could not have been better. I would use Ruddys Rental in the furure, and would recommend them to others. Best truck rental experiencec ever! Thank you.kurt K.
Staff was great getting me in/out in a matter of a few minutes. Had my DL uploaded prior to picking up the trailer which sped things up. Also the return process on the mobile worked great. Thanks for allowing me to complete my DIY yard project at home!Brandon B.
Offer a smaller trailer that would be easier to tow with a car.tim B.
Trailer worked great. People at rental place were quick and helpful.paul D.
Returned U-Haul on Sunday but unable to record it via internet or using 1-800 number because they were both down. We left the key and paperwork in drop off box at Ruddy's Rental in Forest Lake MN. The truck was due back on monday so we dropped it off early. Cargo area was cleaned prior to drop off and gas tank filled. Thank youSteven W.
Amazing customer serviceSteven M.
I would definitely use Rudy's Rental in the future and recommend this location. They were ready for our pickup appointment, the check in and out processes were smooth, and the service was great. Thank you!Jennifer D.
Very friendly service, thanks!Dale H.
Their service was good with no surprises. The rental location is very convenient for me, short trip to get the truck. I use Ruddy's U-haul regularly because they usually have a truck to fit my needs.GARY F.
Great service and product. Thanks!George M.
Quick and easy to pickup and drop off, friendly staff toodoug C.
Very nice, the ladies working were very nice and helpfulVici B.
Trailer worked great. Check in and drop off was so easy-to-use with the online feature. I don't feel you need to do anything to improve the quality of your rental.Patricia R.
Could use a trailer jack to lift coupler off trailer ball when dropping off after hours.Robert Z.
Excellent service.LARRY LEROY S.
I have no comments the check out it went quickly and effiiciently.daniel G.
Make sure that the windshield wipers work correctly Make sure tires are inflated correctly Make sure all marking lights work correctly I was charged for an extra day. I was told it would be alright if I dropped it off 15 minutes late. I handed them the key and they did not go through the truck until the next day and marked on my receipt that the drop-of date was the next day. I will not be renting from Ruddy's in Forest Lake, MN again. Poor customer service.JONATHAN PAUL L.
Excellent serviceJose O.
Needed to update closing time on line. We thought closing was 6pm and I came in at 530pm and found business closed. Brought back next day without problem.Harlin H.
Great customer service. Very friendly and welcoming. They had what I needed. Would recommend them to anyoneDawn A.
Prompt and courteous and friendly.jeff H.