I was told I would get a 25 dollar credit because there was barely enough gas to get to the gas station. That did not happen. The truck was filthy when I got it. I called uhaul and was told a case would be opened. I was still charged a cleaning fee for someone else's filth. Overall I would not recommend this uhaul location to anyone and at this point I am not to sure about uhaul in generalKristine I.
Moving Truck Rental in Forrest City, AR at Kennedy Mini Storage & Carwash LLC
(U-Haul Neighborhood Dealer)
Forrest City, AR 72335
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 6/18/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Forrest City, AR 72335
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep up the good work.Doyle J.
Y'all did a great job on service ðŸ‘ðŸ‘Lakisha L.
The man behind the window is difficult to hear and understand but once the manager, Josh, got involved, it was a great experience! It didn't help that the network was down, but Josh helped in spite of that.Marsha K.
When I arrived at the truck it was nasty had broken down couch in it I had to unload the truck jumps all over the road while driving.Jody J.
Better communication and knowledgeable about what has been reserved for uhaul rental.Lisa M.
Very unorganized... customer service over the phone was horribleTiara J.
There were no dollies, but the guy was able to find one. I was charged for a dolly and furniture blankets that I did not receive. I always use Uhaul, the location was the problem, not uhaul,Essie G.
The representative was very rude and racist acting ! I will definitely not refer this u haul place to anyone else! I'm a loyal customer to you guys but not anymore! This place in Forrest City Arkansas is horrible! Very rude man! I'll make sure I tell all my friends and I have a couple of people moving soon!iesha S.
I already fill up gas and I have pictures when I pick up and drop off both in pictures you watch clearly I fill up gas more than before but I don't know why they charge me more than rent so I am not happy with this serviceUrmesh P.
No one there to help with trailer.... or unload trailer maggets inside trailer...Kennesha R.
Nice helpfull and friendlyWaylon A.
Wonderful friendly service. Thanks for making Uhaul rental easy God bless youCloris J.
When I got to the location, they were short staffed and although I had completed the pickup process through Uhaul.com I had to wait. My daughter made me aware of a issue with the tow Dolly right turn Signal light not working. When I contacted the location where I picked up the tow Dolly regarding the right turn Signal light not operating, "What do you want me to do about it?" Take it to another Uhaul Location. I contacted Roadside Assistance and received excellent Service.Cindy J.
The truck wasn't cleaned an the gas tank was on empty upon purchase.! I've been over charged for something that wasn't properly cared for.Jared D.
Very accommodatingStuart M.
Hook the trailer up properlyPatrick W.
I was only dropping off a utility trailer that i had rented in AR, the young lady (can't recall her name) who helped me was quite phenomenal! My contract was done by phone, but was not not entered into the computer....she never paniced, became angry or treated me w/any disrespect (as if it were my fault)...GREAT CUSTOMER SERVICE!!!NYLIA N.
They where closed but they still answered the phone. ThanksRAYMOND F.
Customer service was average, not as friendly .ESSIE G.
The gentleman did not know the process to pick up. It took over 45 minutes. The truck was filthy! Full of cigarettes and ashes every where. There was left over food and trash all in the truck. I would of thought with Covid extra precaution would of been taken to protect renters. We had to stop the moving process to clean and disinfect the cab of the truck. I should get a refund for this rental. The conditions of the truck cost me additional funding and TIME during the move.Lisa B.
Improve the internet at the location so that things are not relayed from one person to another over the telephonemichael H.
It took a few minutes but the people were so nice, I would definitely recommend this locationErasmo D.
Turned equipment in, owner of location was indifferent to my presence. Had me drop trailer on lot, never inspected equipment or offered proof I had dropped off before deadline.TRAVIS M.