I would only recommend for customer service. It took me an hour and a half to get the truck because the system kept crashing. I was told that the key would come out of the ignition while it was running and that if you didn't flip the latch before you let the gate got all the way up then it would stay stuck there. While that was nice to know ahead of time, it took two grown men three times to try to get the gate shut everytime we tried to close it, the gate was extremely difficult to shut. Customer service was excellent, she did everything she could with what she had to work with and with the system crashing repeatedly. Five stars for her, truck wasn't great, wait time to get the truck was extremely frustrating. Pick up time of 2pm, I didn't pull out of the parking lot until 4pm.
Moving Truck Rental in Fort Myers, FL at Storage King USA
Moving to or from Fort Myers, FL 33912? Get FREE truck rental rate quotes at Storage King USA.
Get FREE moving truck, pickup truck and cargo van rental quotes at Storage King USA
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Fort Myers, FL.
Cargo vans and pickup truck rentals in Fort Myers, FL
U-Haul cargo van rentals and pickup trucks in Fort Myers, FL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Fort Myers, FL 33912. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I can't think of anything
Everyone at the office were very helpful and extremely professional. They answered every question while explaining all i needed to know about the rental.
They wanted me to drop at another location and the manager was just awful about it
They do not touch the trailer you must do everything yourself, I am 70 years old it was not easy for me to hook up. Al they did is take a picture to see if it was hooked up. Will never rent from that place again!!!!!
Not much. Attendant was friendly and explained everything.
Extremely helpful attendant
The woman that handled my transaction was very thorough and very kind. It's nice to see someone who cares about their clients and is knowledgeable about service.
Smooth experience. Would use this location again. Thank you.
Very friendly staff very efficient
Agent who handled the transaction I believe her name was Monica is a superstar with great customer service skills
Thomas the person who took care of me was excellent. I I was a bit late and he ensures that I got the truck. If I had not gotten the truck the move would have been delayed and caused problems.
Customer service was outstanding. Communication was excellent.
Everything was great!!!
Automated checking was interesting but I'm not convinced it saves any time under normal circumstances. Well laid out but too many steps in the process. It would be better a second time using it.
Monica was so helpful when I needed to adjust my pick up time and then she made sure it got held when I was a few minutes late for pick up. She was very clear in charges and how the equipment should be returned. I would definitely recommend this location because she was so friendly and helpful!!
Staff was exceptional!
I tried to use the app and there was an error sending the code for the box to retrieve the key. App directed me to go inside and see associate. The associate that was there did not know what to do and I had to wait 30 minutes for the manager to return. When I explained the issue he replied with â€œI'm the only one here.â€ I was already running late and needed the truck so I decided to grin and bear it. This was not a good experience to say the least. The truck was clean and in working order, so that was good at least.
Monika had amazing customer service and was very knowledgeable about every aspect of the process she provided clear answers to every question and was very personable
Great customer service, Monika was a great help.
The system was down, I came for my reservation and was told they couldn't rent to me because the website was down. They recommended I call 1800gouhaul to find out where the next closet location was. After being on hold for 45 minutes a representative tried to help me. It was a crap show the entire time. In the end after figuring things out for myself I was able to complete my reservation but I basically didn't have much help. It was very stressful and overwhelming, which I didn't need on moving day to begin with.
Everything was excellent
Returned truck after hours.
App didn't work so I had to go into the store. I gave the attendant my driver's license and credit card. I had previously taken the time to input all information into U-Haul account. When he began to ask me questions that I had already input, I pointed out that I had already done so online. He began to yell at me. I picked up my key abruptly and left. Very poor customer service.
The only problem I ever have with your company is the phone service if you try to call in for reservation it just takes way too long. I've rented three trucks in the past 45 days and it's always the same problem getting somebody on the phone