Truck stinks
Joseph P
Super America
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Myers, FL 33912
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There were no blankets or dolly’s. The manager at the Shell station wasn’t readily available.
LAWRENCE CI was charged an additional $21.38 after only driving a total of 18 miles. Before I rented, all I was told is how many miles do I estimate going (which I said 20 at that time) and was "temporarily billed" $46.41 (which posted to my account). To my surprise, I was billed an additional $21.38 (which I am.currently disputing and awaiting a call back from your place). I was told this charge is because I did bot return the truck at 3/4 which I was not told. Moreover, I received the truck with just above 1/2 tank. With the $19.99 charge for the truck coupled with the $1.19 charge per mile ($21.42 for 18 miles) would amount to $41.41 without tax. As aforementioned, I was billed an additional $21.38 for not returning truck at 3/4 (which was not told to me) I was billed 4.50/gallon. You all charged me for 5 gallons for 18 miles?!?!?! Outside of being charged $1.19/mile, if I was told to rent a rental car (usually that discuss that I get the car at FULL and I need to return it at full or pay a set amount that I sign of for) and go 18 miles on it, I can return that car and no change would be noted on the gage. This is very shady and fraudulent. If this location is what all the UHAUL'sin the country about, I will never rent another UHAUL again.
Michael PGreat experience!
JAMES N