Moving Truck Rental in Fort Worth, TX at U-Haul Moving & Storage at E Lancaster

1126 reviews

5032 E Lancaster   Fort Worth, TX 76103
(W Of Tierney Rd)

(817) 534-0072

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 534-0072

5032 E Lancaster
Fort Worth, TX 76103
(W Of Tierney Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Fort Worth, TX 76103

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

1126 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Very helpful. Good customer service

Augustin C. 
Rating:
5.0

Give all you're employees a significant raise.

DUSTIN E. 
Rating:
1.0

The worker was acting like he was so smart and knew everything. The main thing he did not do was check my ID. While he wanted to make sure my phone rang he really missed the most important thing my ID. He wanted the address where I was going which was none of his business. SOME OF THE PEOPLE WALKED OUT. HE DID NOT CARE. All he was just trying to make himself look big. He needs to be train in customer service. I will never go back.

Bobbie L. 
Rating:
5.0

My scheduled location to drop off was at JD Automotive Service at 2125 E Lancaster in Fort Worth. I tried to take the trailer here, but they didn't want it, and were very rude. The man told us that we couldn't leave it here and had a very nasty temper and attitude. He said they didn't have any room for the trailer. It doesn't make any sense to me to allow someone to schedule a dropoff like this and then to be treated so poorly as a customer doing what I thought I was supposed to do. It was ridiculous for him to act that way to us when we thought we were doing what we were supposed to be doing. Something should be done about this and I believe we are owed an apology for such horrendous behavior.

TRACY E O. 
Rating:
1.0

Rude customer service. Impatient

KATHERN J. 
Rating:
5.0

The young was by himself. He is very polite and helpful.

NANCY T. 
Rating:
5.0

Something to help a short person to step upon other than that it was excellent.

Linda G. 
Rating:
4.0

being new to the state, interesting that this location, 20 miles away, was "the closest" drop off as on the way back to my starting location, I passed 4 other large U haul sites.

DENISE F. 
Rating:
2.0

The truck was not clean inside and had wires hanging out on the driver's side cab. The gas was well below half a tank as well. Usually the service & equipment at this location is good. This time it wasn't.

DARRELL J. 
Rating:
5.0

Excellent service!

DAISY V. 
Rating:
5.0

I had no issue. Employee was nice and helpful.

STEVEN R. 
Rating:
5.0

Friendly and kindly

MUKTAR M. 
Rating:
5.0

Stephen was excellent with the duties as a representative of the uhaul. He has excellent customer service and displayed great knowledge of the company products.

THOMAS A. 
Rating:
1.0

I dropped this car dolly off that night after hours. Tried to do the return on the Mobil app. So after 30 min I just put the dolly next to the others. So I called one of your Representatives the next morning and explained to him. Well they charged me 20 dollars. Don't understand why. After your guy said it would be ok.

Robert R. 
Rating:
5.0

I rented a truck online several days prior to my move. I was contacted the morning of my move saying there was not a truck at that location. When I got to the next location noone was there, that stire was on Rosedale in Ft worth Tx and the neighborhood was so bad we watched people stealing a TV as we sat in the car. Now Im sent to another location to get a truck on Lancaster St in Ft Worth. I let my son talk because I was so upset. Steven was the manager there, he made our day so much better, he was polite and understanding. Gave me a credit for all my trouble and just him helping with that made my move better. If all the employees acted like him it would be a great place to work with!!!! Thank you Steven!!

Penny R. 
Rating:
5.0

I would definitely recommend customer to this location. The agent was very nice , quick and pleasant.

BRIANNA G. 
Rating:
4.0

One employee had mask but wasn't wearing it, but did give helpful instructions on unloading vehicle from towing dolly. And allowed me to leave vehicle and dolly while I left to unload truck to make parking at my new apartment easier. Helpful and friendly

BENJAMIN L. 
Rating:
5.0

Charles was very helpful and friendly. He had me in and out with my rental in no time. The return was also very easy because of Charles.

Brian B. 
Rating:
5.0

Steven was very friendly, kind, and care about the customers. He was Excellent

Kizzy R. 
Rating:
5.0

Both gentleman were professional. I can not remember the man's name when picking up however, Charles was the other man when dropping off. Great customer service and clean facility. Truck was in great condition as well.

James L. 
Rating:
5.0

Great good service

NICKY G. 
Rating:
5.0

I am completely happy with my experience, the rental rate was reasonable, and the gentleman who helped me was polite and pleasant. I dropped in needing to rent a truck and he fixed me right up!

Janice D. 
Rating:
5.0

Awesome service

DEMETRIUS H. 
Rating:
4.0

Put cruise control in vehicle.

KEVIN H. 
Rating:
5.0

Customer Service Agent was very nice , kind sweet and had a beautiful personality and over the top customer service experience . GIVE Him a Pay Rise ..... :)

Brianna G. 
No reviews have been submitted for this location.

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