Trailer Rental & Towing in Fort Worth, TX at U-Haul Moving & Storage at E Lancaster

1154 reviews

5032 E Lancaster   Fort Worth, TX 76103
(W Of Tierney Rd)

(817) 534-0072

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 534-0072

5032 E Lancaster
Fort Worth, TX 76103
(W Of Tierney Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Fort Worth, TX 76103

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

1154 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1.0

They made me do way more than I've done at other locations. Literally took over 30 minutes and I reserved online. I was late to my appointment.

ALTHLY AMBER B. 
Rating:
2.0

I'm pretty sure that we were overcharged. Also the fuel tank was not full when picked up making it difficult to judge how much was used on our trips.

GARRY V. 
Rating:
3.0

it was a bit of a rough location and lot. but, it worked.

JAMES L. 
Rating:
5.0

Just keep doing what you are doing

STACY M. 
Rating:
5.0

Have more than one employee working ANY weekend, let alone a holiday weekend - the line and wait at beginning and end were more than the customers were happy with.

ERNEST F. 
Rating:
2.0

Original pick up location was locked and nobody answered the number on the door. Customer support couldn't get a hold of anybody and credited us $50 and found us another location with the moving truck we needed. Original pick up location was also in a not so savory location. Run down area that didn't seem very safe!

Michael E. 
Rating:
5.0

Your service was excellent at both ends

Fernando L. 
Rating:
4.0

The only downside was an elderly argumentive lady who held check in up for us and several other customers. She tried to start an argument with the counter person for an hour and a half. The counter person held his temper & assisted her with all issues. That fellow is a credit to your company.

GARRY V. 
Rating:
4.0

Satisfactory

DORIS Y. 
Rating:
5.0

No complaints, being able to book online made the process smooth and easy. Thanks for your service

NADINE D. 
Rating:
3.0

Could of used more staff for a Friday. One person dealing with customers caused a long wait time. The individual that helped us did well under pressure.

JAYNET B. 
Rating:
5.0

We are return customers! And will continue to be. Thanks.

JUDY C. 
Rating:
5.0

Everything went well. I would like more information details about the moving services provided if I need assistance with lifting boxes on or off a rental truck. Thanks Patricia Thomas.

Patricia T. 
Rating:
1.0

I think Brandon was a bad server I rented a uhaul for 110 supposedly but they took 185 dollars from my debit card and he told me that they take a percentage of the deposit which was 100 dollars but I only got 37 dollars back and he didn't know why they took the extra 75 it's just was a terrible service so I wouldn't recommend anyone here

DEWAN T. 
Rating:
5.0

Great and helpful service from Steven. He's a keeper. Ken.

Kenneth M. 
Rating:
5.0

Great help from employee

JOSHUA H. 
Rating:
5.0

Very helpful. Good customer service

Augustin C. 
Rating:
5.0

Give all you're employees a significant raise.

DUSTIN E. 
Rating:
1.0

The worker was acting like he was so smart and knew everything. The main thing he did not do was check my ID. While he wanted to make sure my phone rang he really missed the most important thing my ID. He wanted the address where I was going which was none of his business. SOME OF THE PEOPLE WALKED OUT. HE DID NOT CARE. All he was just trying to make himself look big. He needs to be train in customer service. I will never go back.

Bobbie L. 
Rating:
5.0

My scheduled location to drop off was at JD Automotive Service at 2125 E Lancaster in Fort Worth. I tried to take the trailer here, but they didn't want it, and were very rude. The man told us that we couldn't leave it here and had a very nasty temper and attitude. He said they didn't have any room for the trailer. It doesn't make any sense to me to allow someone to schedule a dropoff like this and then to be treated so poorly as a customer doing what I thought I was supposed to do. It was ridiculous for him to act that way to us when we thought we were doing what we were supposed to be doing. Something should be done about this and I believe we are owed an apology for such horrendous behavior.

TRACY E O. 
Rating:
1.0

Rude customer service. Impatient

KATHERN J. 
Rating:
5.0

The young was by himself. He is very polite and helpful.

NANCY T. 
Rating:
5.0

Something to help a short person to step upon other than that it was excellent.

Linda G. 
Rating:
4.0

being new to the state, interesting that this location, 20 miles away, was "the closest" drop off as on the way back to my starting location, I passed 4 other large U haul sites.

DENISE F. 
Rating:
2.0

The truck was not clean inside and had wires hanging out on the driver's side cab. The gas was well below half a tank as well. Usually the service & equipment at this location is good. This time it wasn't.

DARRELL J. 
No reviews have been submitted for this location.

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