Moving Truck Rental in Fort Worth, TX at U-Haul Moving & Storage of S Fort Worth - Altamesa

7438 reviews

3019 Altamesa Blvd   Fort Worth, TX 76133
(In between McCart Ave and Westcreek Rd)

(817) 294-7617

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 294-7617

3019 Altamesa Blvd
Fort Worth, TX 76133
(In between McCart Ave and Westcreek Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Fort Worth, TX 76133

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

7438 reviews

Let us know what you think.
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Write a review
Rating:
3.0

I had to get a ball for my hitch. I was just told to grab whichever one for my trailer. It was too low. And even when they attached it, they made a comment that it was low, but continue to let me drive away. I eneded up having to buy another ball. I had no idea, and they weren't paying enough attention to communicate the issue.

Bryanna S. 
Rating:
5.0

First and best uhaul rental and customer service I've experienced. Will definitely use them again in the future

theodore G. 
Rating:
5.0

Thank y'all for the service from the from desk to the online help

Torrey B. 
Rating:
5.0

Have more than one employee serving 2 lines of people at a very busy time.

JEANNETTE H. 
Rating:
4.0

The wait in line was a little too long. The associate was having to work the counter by himself, and it was too busy in there.

Nealie K. 
Rating:
2.0

Equipment was dirty. When dropped off the person who was was receiving what very rude and wouldn't give up his name.

Rafael G. 
Rating:
2.0

It's kind of insane that you have three people turning over trucks and one person issuing them. His customer service was less than but if you constantly had a line out the door of people, some made about the wait and some argumentative about struggling to reserve a unit online you probably wouldn't provide sparkling customer service either. The product has never failed me but I won't recommend this location to anyone I know until it's properly staffed. The longest part of the process of moving appliances into storage today was waiting in line

amanda M. 
Rating:
1.0

Had to wait over an hour to get my equipment, and they over charged me with out my consent. The system glitched and after hours return was cumbersome as the system didn't work correctly. Waste of time and money.

Alexis S. 
Rating:
3.0

The first time I went up there I was sent away. When I went online I was able to get what I needed. The associate talking to me like I was beneath him.

zinealia B. 
Rating:
5.0

Owner did a great job. It was very busy when I arrived, 12-15 people in line. Took a while but was reasonable.

Thomas H. 
Rating:
5.0

Check roofs of the trailers, other than that it was nice

Timisha W. 
Rating:
5.0

I was told I'd get an email receipt upon return of the equipment, but i didn't. Also, it was a very long wait to get the equipment.

Todd W. 
Rating:
5.0

The website was acting up and I had to go in to pick up the truck, but I got lucky and there was no line. This has happened before, so the problem us with the uhaul website, not this location.

Daniel S. 
Rating:
4.0

Need additional staff to help with customers. The staff was very helpful but the line took 1/2 hour to get through. There were 3 spots for customer service reps, but only one rep on duty. Please hire more staff so customers won't have to wait so long.

Meredith L. 
Rating:
5.0

Nothing👍

Julie M. 
Rating:
4.0

Don't book online and have a pick up time at 8:30 pm when the office closes at am6 pm. No one answers the phone a they told me this was a set up to pickup Late nite.

Barbara S. 
Rating:
5.0

Very knowledgeable and professional. I love the Uhaul company. Management very well!!

Shaquantiara M. 
Rating:
5.0

All very good

Alfredo M. 
Rating:
1.0

WORST customer service & nasty equipment!!! I tried to use contactless option but wasn't working so stood in line for 30 minutes w/ other customers while clerk (don't know name but had waist-long braid down his back) engaged in rambling & unnecessary diatribe w/ a customer who clearly just wanted to get outta there. There was a 2nd employee moving bundles of flat-stacked boxes from 1 place to another spot about 2 feet away. Finally another customer asked him why he couldn't help & he grudgingly went behind counter. He told me where to find van I was renting & it wasn't there so I had to go back inside & ask again...it was on other side of parking lot. When I crossed parking lot clerk Talkative honked at ME, apparently ignorant of the whole “pedestrian has right of way” thing, not to mention I was crossing area 1st AND was customer & he was employee. Then van was very dirty inside & I had NO confidence any COVID sanitation had been done. Were MANY dents & scratches on exterior that U-Haul had previously noted but made no effort to repair, plus dents in cargo hold over wheel wells. There were several vans like I rented just sitting there - only they were in better condition so WTF? Only positive was nice young man who received van when I returned it...he was friendly, competent & QUICK. DON'T RENT HERE!!!!!

LINDA Z. 
Rating:
5.0

Great service

Cathy L. 
Rating:
5.0

The guy that took care of me was so pleasant and fast very . thank you Beatriz

BEATRIZ H. 
Rating:
5.0

Good customer service at this Altamesa location every time. Used it twice in April 2021 & even once before in 2000. Consistently good!

MICHAEL K. 
Rating:
5.0

Great service and awesome employees. Don't change anything.

DOMINGO R. 
Rating:
4.0

Keep the course.

John S. 
Rating:
5.0

There was quite a wait - I would think that people that make reservations olnine should not have to stand in line behind people that didn't. There should be 2 lines. That way there aren't people who took the time to go online don't have to wait and hear people gripping that they cant get a trailer or van. My reservation was for 8 and I didnt get to the desk till 8:45 because of the wait

Christopher R. 
No reviews have been submitted for this location.

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