Keep doing what you're doing.Robert H.
Moving Truck Rental in Fort Worth, TX at Storage Depot Fossil Creek
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fort Worth, TX 76137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The truck was clean and fully functional and the location and process was very convenient!! I will use you guys again!!Christopher R.
Clean the trucks.Danny R.
The rental experience was overall great. The only improvement I would suggest is to have the sound systems Bluetooth compatible, also I would've like to have cruise control as an option on the truck.john M.
Don't rip people off on the price. Y'all scam people, I mean cmon we already are moving(which is expensive) we don't need to dish more unneccessary cash out!Ronnie W.
Make sure the cab of the truck is clean.Delicia B.
They chargedme Gasand I returned the truck with the same of Gas. I need my money backErnesto A.
Have the window shield blocker up so that it's not blazing hot when the customer enters. Provide a lock for the back of the truck bc the other truck I rented from Uhaul had it.Aundrea A.
The staff was professional and friendly.Jaron C.
The lady that helper went out of her way to make sure my needs were met, especially after I returned after renting the wrong sized truck. I was very pleased with her attitude, professionalism and courtesy.DOUG A.
Great customer service. Extremely friendly!DIANE D.
Due to COVID-19 there was nobody at the dropoff facility. The parking lot was pretty crammed with Uhaul trucks and took a couple minutes to get my truck into a parking spot. Uhaul's truck return system via smartphone was pretty handy and intuitive though. Other than the tight parking, I didn't have any issues.Jeremiah F.
Great experience !Taylor S.
Returned online. Very easy and convenientjeff B.
NA everything worked out smoothly and perfectly.Sarah T.
Cassie was great! Super friendly and very professional.Angelica M.
This was after hours pickup, I did not get any of the equipment that was requested. Uti.ity, Furniture and Appliance dollies or blankets. This make renting the truck unless. When I called about this I was directed to another facility to get the missing items. The person there was nice but she did not have the furniture dolly. All this waisted a lot of time. and probably added miles to my bill. I also have to call to get the furniture dolly off my bill. Other things that were wrong, the truck was dirty there was more damage than what was marked the fuel gage was lower that the 1/2 tank.Robert G.
Not a thing......Rental went great, return went great, don't know the name of the girl behind the counter but it was nice to be able to talk and just have a nice experience renting.....not just business, business, business......would definitely be back with my rental needs again.......Robert B.
Truck smelled like someone had smoked in it. Truck also had some trash in it.Alison M.
No one was in the office for our scheduled pickup time. We called the number and the guy made his way over but we had to wait for about 15 minutes. We had our own schedule to keep with the movers. While the guy was professional and courteous overall, the expectations were less than expected.Ruben V.
Mike at Sorage Depot was very friendly and helpful. Location was very clean as was the truck I rented. I had beverage driven a truck that big, 26 footer, and was not aware of the sound the hydraulic brakes made when you pressed the pedal while the truck was not running. I called uhaul to find out what the noise was and HE personally called me back and explained the brakes were heavy duty and they will make that sound. That was very reassuring and after I returned the truck he also called to let me know that I had left something inside and he had it at the counter when I went after it! Great guy, great place! Definitely using thus place again.Alex A.
I don't remember the gentleman's name that helped me but he was so awesome. He made renting a truck and buying supplies fun. The only thing I would say could use improvement is more space for returns. Based on service I would definitely recommend this place.Angela B.
We waited for over an hour to get our truck because we selected to pick up with a person and the business didn't open until 9 and our reservation was for 7. After talking with customer service three times and having to download an app we finally got the key to the truck. I was not happy about this pick up at all!LAURA S.
Customer service was excellentMary A.