Changing my drop off location without getting my approval should not happen. You changed my drop off location 3 times during my rental. First time I have ever had this happen. The last change happened as I was driving to drop off truck
Vaylan B
Lone Star Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76244
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Bad experains this is the last time that i will deal with this location.he keep me waiting almost one houer and 1/2 just to pick up the truk . He dont want to help me . The truk make alot of sounds when i drive it . I dont want to deal with this location any more.
ALEX Knice enough. easy to work. good experience
KEVIN KNot really friendly service, but got the job done. Didn’t go over the missing utility dolly with us and charged us. Just had us hand over the keys and said that’s all we needed. We did not know that the utility dolly wasn’t taken off the order so they charged us.
Andrew TI had to go back to the location the day after dropping off the trailer and wait for 30 minutes to get them close out my rental the way they promised to do the day before.
RICKY D