When I arrived, I was told to back up my truck to the trailer and someone would come out and connect my truuck to the trailer and bring me my dozen pads that I rented. After waiting about 15 minutes, nobody showed. so I connected the trailer up myself. I have done this multile times before, so no big deal. I then had to go back into the office to get my moving pads. When they brought them out, I asked the employee if he wanted to check my connections, he said ok, looked at them from about 6feet away, and said that it was good. I used to work at u-haul about 45 years ago, so I know that an employee is supposed to connect up the trailer, and check to make sure that the brake lights, and turn signals work, and that the trailer is secured with the right trailer hitch and size hitch ball. This was not done, I was capable of this myself, so that is what I did. I'm good with this, but it does open U-Haul to liability.
Brian G
City Tire on Main
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, NC 28734
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Customer Reviews
- 4.0 Average Customer Rating
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drop off location personnel was not that helpful at the time of drop off, but over all it was ok.
Abraham HEveryone who helped me with this rental was polite, efficient, and friendly.
Rita HVery lovely people, location easy to get to and it’s a pleasure doing business with them Margie
Christopher RVery friendly, lot is overwhelming. Cluttered mess quite frankly. So many cars to walk through. Inside windowshield extremely dirty in the last 2 vehicles I have rented. Seems like nobody takes the time to clean them.
Chris P