Attendant refused to attach trailer, said “we don’t attach the trailer for you.” I’ve rented from many uhauls and they always insist on connecting the trailer for you. He outright refused and I told him that was never my experience with uhaul, he responded with “well, you’re wrong.” This location is terrible and the service is terrible.
robert p
Pembroke Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke, ON K8A5P3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Mostly good , prep of Vechicle could have been better
Daniel KThe drop off was easy. I did online drop off.
Paul RNo place to park a vehicle while waiting to process pickup. Too many rentals on site for size of lot during the winter with snow. Vehicle was in good condition and the staff were friendly.
Char-Lynn HNo snow was wiped off the U Haul what so ever, the roof had about a foot of snow and it was half frozen to the top. I was not pleased.
Charlie P