This is my 2nd rental in 10 yrs. They were kind, fast and there to help their customers. I would definitely recommend them for Uhaul rental. Thank you!
Jorene L
City Tire on Main
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, NC 28734
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I reserved a 20 foot truck.Got an email with a guarantee that it would be there when I got there.He said, oh sorry, I don't have one.They didn't drop it off last night , which I was never notified about. They only had a twenty six or a fifteen. I took the fifteen because I knew the twenty six was too big to fit near my trailer. I had 30 minutes before the movers were getting there.It was very upsetting , and all he said was , well , this happens every day. Supposedly I am getting a fifty dollar credit back because your guarantee didn't work. Not sure why every time I rent with U haul.There is an issue Certainly you can do better
Susan MI picked up after hours on the ap. The directions directed me to a street where there were 2 UHaul trucks parked and only 1 was a 15 footer and it was not the right one. I walked all around and no one around. I called the customer service number and the UHaul rep was very nice and said she would transfer me and good news was that no one was on the line. But it went directly to an after hours VM. My wife and I continued to walk around and in the next block over we found a whole bunch of trucks parked behind a gas station and my truck was there. Inside the truck was a hand truck that I did not reserve and no pads. So I walked a block back to the one truck that was parked in the alley and took 24 pads that I reserved. When I returned the truck I was not aware that I needed to gas it back up to half full. I thought I was just paying 99 cents a mile. I then checked my e-mail and it did say so there. I got my receipt and got home and saw that they charged me extra 27 miles. I sent e-mail and no response. I called the next day and the lady Faye sent me a link to upload a photo of beginning miles and she credited me the $29 and change. Luckily I took a photo of the miles in and out.
Richard TGood people
perry bDifficult to get in and out of the business. It's in a dirty garage.
Diane L