Agent could not/would not read fuel gage correctly and tried to make me pay for fuel. The truck was returned with MORE gas than it had at pickup. Also, Agent made me stand and wait while customer after customer was taken care of, long after I had arrived. His store was more important than my truck return. Had to drive 20 miles out of my way to accommodate his needs (having the truck already rented to someone else) instead of being able to drop it 5.8 miles from my home. Terrible experience. This is documented with uhaul per my calls
JAMES T
PJ Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, OH 45005
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Customer Reviews
- 3.5 Average Customer Rating
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Sketchy but convenient location
Lanae HThe people at the pick up location and drop off were nice and answered our questions.
Jean G