Next time have them tell ppl they don't Automatically charge you if you ask for extra days thew me completely off with that. Told her to charge the card at that time she said ok but found out when I got there we owed money. Not cool at all
DEBORAH T
Maurers Trading Post
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, PA 16323
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The only item would be the phone app where you are taking photos of the trailer. I would be better to specifically tell that you need to photo the trailer and not your vehicle. I was a bit confused about it and a simple statement would resolve the confusion.
ARTHUR LClerk was not helpful and the place looks like it's closed and has been closed for a decade
JOHN JMade my job much easier. Thank you.
MICHAEL LExtremely disappointed with the customer service experience while trying to rent a U-Haul truck at Maurers Trading Post. We arrived on time with a reservation, but ended up waiting over 45 minutes because the staff prioritized walk-in customers who were there for an in-store promotion. It felt like our time didn't matter. On top of that, the internet wouldn't connect, which just added to the delay - but there didn't seem to be any urgency or effort to resolve it quickly. Renting a U-Haul should be a smooth and timely process. Instead, it was frustrating and poorly managed. Definitely rethink this location.
BRIAN G